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TikTok

QA Manager, Global E-Commerce

TikTok, San Jose, California, United States, 95199

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Responsibilities

Lead the creation of a global e-commerce QA system and establish the US QA team, including QA Engineers and Software Development Engineers in Test (SDETs). Demonstrate hands-on involvement with a deep understanding of business logic and system architecture; actively participate in test execution across projects and guide new team members. Oversee quality management throughout the project lifecycle; develop and implement test plans and strategies; identify and mitigate risks; standardize processes; and manage and review defects. Build and develop the team by recruiting, setting goals, coaching members, and documenting/best-practicing methodologies. Identify critical quality risks and bottlenecks; research and implement solutions to enhance system quality. Establish efficient, trusting relationships with stakeholders to ensure smooth collaboration. Minimum Qualifications

Bachelor's degree or higher in Computer Science or a related field from an accredited institution. 2+ years of experience managing a QA team. Proven expertise in project quality management with a strong background in testing technologies and sound technical judgment. Demonstrated success in coaching teams and developing effective methodologies. Preferred Qualifications

Extensive experience in e-commerce or tech industry. Highly self-motivated with a quick learning ability. Exceptional collaboration and communication skills with multinational and cross-functional teams. Strong ability to manage concurrent tasks and deliver efficient work output. About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach. TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us. Job Information

Compensation: The base salary range for this position in the selected city is $180,000 - $324,000 annually. Compensation may vary outside this range based on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. Benefits may vary by location. Employees have day one access to medical, dental, and vision insurance; a 401(k) plan with company match; paid parental leave; short-term and long-term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; and 17 days of paid personal time (prorated on hire with tenure). The company reserves the right to modify or change these programs at any time, with or without notice. Seniority level

Not Applicable Employment type

Full-time Job function

Quality Assurance Industries

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