Appian Corporation
Overview
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. Responsibilities
Engage with our customers post-sales to develop software solutions on the Appian platform. Define, design, develop and implement custom software solutions using Appian's low-code platform for our commercial clients across the project life cycle. Work within an agile environment to understand client business processes and technical needs, launch new relational data models in production, and develop APIs to integrate with multiple systems. Collaborate with client's technical teams and business users throughout the software development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications. Qualifications
The ability to work with clients to define business processes and gather functional and technical system requirements Excellent communication skills, passion for technology and continuous learning, and an affinity for asking why and solving the right problems History of success on cross-functional teams; experience building products using agile methodologies such as pair programming, standups, planning sessions, and sprints Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with AWS, AI, Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management and Governance, and Elastic Containers (preferred) 1+ years of experience with hands-on software development or technical consulting Experience with object-oriented programming, relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc) B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree Willingness to travel; 20% to support customer engagement Tools and Resources
Training and Development: onboarding-focused training and continuous learning with mentorship and the First-Friend program Growth Opportunities: leadership program, Appian University, skills-based training, and tuition reimbursement Community: our community rooted in respect with eight employee-led affinity groups that plan social, educational, and outreach activities About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN] Equal Employment Opportunity
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. Responsibilities
Engage with our customers post-sales to develop software solutions on the Appian platform. Define, design, develop and implement custom software solutions using Appian's low-code platform for our commercial clients across the project life cycle. Work within an agile environment to understand client business processes and technical needs, launch new relational data models in production, and develop APIs to integrate with multiple systems. Collaborate with client's technical teams and business users throughout the software development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications. Qualifications
The ability to work with clients to define business processes and gather functional and technical system requirements Excellent communication skills, passion for technology and continuous learning, and an affinity for asking why and solving the right problems History of success on cross-functional teams; experience building products using agile methodologies such as pair programming, standups, planning sessions, and sprints Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with AWS, AI, Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management and Governance, and Elastic Containers (preferred) 1+ years of experience with hands-on software development or technical consulting Experience with object-oriented programming, relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc) B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree Willingness to travel; 20% to support customer engagement Tools and Resources
Training and Development: onboarding-focused training and continuous learning with mentorship and the First-Friend program Growth Opportunities: leadership program, Appian University, skills-based training, and tuition reimbursement Community: our community rooted in respect with eight employee-led affinity groups that plan social, educational, and outreach activities About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN] Equal Employment Opportunity
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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