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Optura is healthcare’s AI orchestration platform. We turn disconnected AI pilots into a unified, enterprise-scale program that delivers measurable value. Teams use Optura to design, execute, and monitor intelligent agents—driving automation, insights, and action—with the control and observability needed to scale safely. Built for real-world complexity, Optura supports multiple model providers, integrates with existing infrastructure, and is available as SaaS or self-hosted.
The Role
We’re hiring a Senior Platform Engineer to design, build, and operate core services of Optura’s AI platform. You’ll own systems end-to-end—from model/agent orchestration and routing to reliability/observability—partnering with product and app teams to ship secure, scalable, HIPAA-aware services.
What you'll do
- Build the platform : services in Python/TypeScript for orchestration, routing/gateways, RAG, and eval pipelines
- Work smarter with AI : use Copilot/ChatGPT with tests, linters, benchmarks
- Ship to prod : own design → deploy; add SLOs, dashboards, runbooks
- Operate reliably : improve latency, cost, availability; incident response and postmortems
- AI in production : guardrails, prompt/version management, offline/online evals; multi-provider integration
- Data & storage : vector search (pgvector/Pinecone/OpenSearch), caching, Postgres/RDS
- Security & compliance : HIPAA best practices (RBAC, audit logs, least privilege, secrets); no training on PHI unless explicitly allowed
Our stack (you'll touch many of these)
Python, TypeScript/Node, LangGraph/LangChain, AWS (EKS, ECS, Lambda, API Gateway, SQS/SNS, RDS, S3), Terraform, Redis, Postgres, vector DBs (pgvector/Pinecone/OpenSearch), OpenTelemetry, Cloudwatch, CI/CD (GitHub Actions).
Qualifications
Requirements
- 7+ years software engineering (or equivalent); strong Python and TypeScript/Node
- 2+ years applied AI in production (agentic workflows/RAG/orchestration)
- AWS and containers/Kubernetes (EKS/ECS); Terraform
- Observability (metrics, tracing, logging) and on-call ownership; excellent communication
Preferred
- Healthcare/regulated industry experience (HIPAA, PHI handling).
- LLMOps: prompt mgmt, eval frameworks , safety/guardrails, cost & latency tuning.
90-day outcomes (success looks like)
- Ship a production model routing/gateway with metrics, rate-limiting, and fallbacks.
- Develop data caching and storage patterns considering cost vs performance trade-offs.
- Stand up RAG baseline with evals and guardrails; reduce latency and cost by measured targets.
- Establish SLOs, dashboards, and on-call runbooks for core services.
- Document a repeatable pattern for AI-assisted development and verification.
Location/Type: US Based - Remote/Hybrid.
Compensation: $104,000 - $222,000 + equity (varies by location/level)
Equal Opportunity: Optura is an equal-opportunity employer. We welcome and encourage applicants from all backgrounds.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Engineering and Information TechnologyIndustries
Software Development
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