Communication and Media Program Assistant/College Assistant

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience. Duties and Responsibilities: Reporting to the Academic Director of Communication and Media, the Communication and Media Program Assistant/College Assistant will support administrative and academic operations for the BA program and will perform the following duties: Serve as informed in-office admissions contact for prospective students Provide routine administrative support to students and adjunct faculty Assist with preparing program communications to students and faculty Monitor the program email account, and respond or route inquiries appropriately Collect course syllabi and maintain semesterly syllabi and faculty office hour records Enter and update course schedules and textbook information Assist students with registration and granting permissions for upper-level courses in coordination with academic advisors Assist with coordination of program events Participate in program meetings Maintain organized program files related to tracking student progress toward degree, updating faculty files and program document repositories Other duties as assigned Preferred Minimum Qualification: High school diploma/GED Preferred Qualifications: Experience providing administrative support in a higher education setting Bachelor’s degree or some college coursework from an accredited college or university Experience with online learning Strong attention to detail, accuracy and organizational skills Excellent communication skills both written and verbal Experience analyzing qualitative and quantitative data Proficiency with Microsoft Office applications with particular attention to Excel Familiarity with or willingness to learn new software, including CUNYfirst, DegreeWorks, Coursedog and Akademos Ability to work independently, manage multiple tasks and adapt to changing priorities