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Massage Envy

Front Desk Sales & Customer Service Associate

Massage Envy, Grandview Heights, Ohio, United States

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Overview Where Better Careers Begin! Massage Envy Grandview Yard. Grandview Heights, OH 43212

Are you a charismatic,

results-driven

individual who loves

connecting with people

and closing deals? Join our team at Massage Envy Grandview Yard as a

Sales Associate , where you’ll play a pivotal role in

driving sales , creating memorable customer experiences, and

achieving ambitious goals

in a fast-paced, rewarding environment!

As a

Sales Associate , you are the face of Massage Envy Grandview Yard, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets.

Perks & Pay:

Competitive base pay of

$16/ hour

plus monthly bonus/gift card bonus

Employer-paid

telehealth

and dental/vision for a small cost

Matching

401(k)

up to 4%

Paid time off for full time employees

Paid 5 major holidays pending schedule

Employee

referral bonus

program

Employee Assistance Program

A

flexible schedule

for a better work/life balance, this includes nights and weekends

In-depth product and service

training

A

free

massage, skincare or stretch service each month

30% off

all products

Qualified Candidates:

A

persuasive, outgoing personality

who loves engaging with people and influencing decisions.

A

competitive, goal-oriented mindset

with a proven ability to hit or exceed sales targets.

Strong

communication and relationship-building skills

to connect with clients and close sales.

Confidence in a

fast-paced, dynamic environment

where you can take initiative and drive results.

Organizational skills to juggle multiple tasks while keeping sales at the forefront.

Passion for wellness and a belief in the value of Massage Envy Grandview Yard services.

Ability to stand for extended periods and maintain a professional, energetic presence.

Previous sales experience is a plus, but we’re looking for drive and personality above all!

Day-to-Day:

Drive Sales Success : Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets.

Engage and Persuade : Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.

Build Relationships : Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.

Close Deals : Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.

Manage Sales Operations : Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.

Compete and Win : Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.

Stay Productive : Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.

Uphold Our Brand : Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.

Team Collaboration : Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.

Daily Excellence : Complete regular cleaning checklists to ensure a pristine environment.

Culture & Support:

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

Why Join Us?

Be part of a vibrant, supportive team where your energy and ideas make a difference.

Opportunity to shine in a role that rewards persuasion, hustle, and results.

Competitive compensation with performance-based incentives for top performers.

Training and support to help you master our services and sales processes.

A fun, fast-paced environment where you can grow your sales skills and career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each

individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted

for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set

by each franchisee and vary by location.