Suvida Healthcare
Director, Center Operations DFW
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.
Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose?
What Makes Us Unique We are an empowered primary care team, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.
How We Work Our Culture & Core Beliefs
Earn Trust
Building Relationships
Creating Joy
Doing Right
Improving Every Day
Moving Forward
Our Promise
Purpose Driven Career
Competitive Pay
Best-In-Class Medical/Dental Coverage
Free Mental Health & Life Coaching for Team Members and their Dependents
Holiday Time Off with Pay
Paid Community Service Day
Paid Parental/Family Leave
Paid Bereavement Leave
Generous Paid Time Off (PTO)
401k Retirement Plan with Company Match
And much more....
Position Summary The Director Center Operations, DFW is responsible for overseeing the operations of multiple centers across the Dallas-Ft. Worth market. This individual will lead clinical and non-clinical employees, support operational initiatives, engage in neighborhood and community activities, and ensure that day-to-day center operations run smoothly and timely. This role reports to the Market President and collaborates closely with the Chief Medical Officer; the SVP, VB Performance; and the SVP, Growth.
What You’ll Do The Director Center Operations, DFW is a relationship-oriented, dynamic leader with excellent communication skills and a proven track record of driving operational results at scale. Responsibilities consist of but not all inclusive:
Oversee local Center and Associate Center Directors in managing the daily operations of assigned neighborhood practice centers. Drive performance by promoting best practices and standardizing operational procedures across the market, as measured by key performance indicators.
Develop, implement, and monitor annual and operational budgets for market neighborhood centers. Identify and rectify variances to ensure financial targets are met.
Effectively manage and encourage a collaborative dynamic between market Center Directors. Onboard, train and coach new Center Directors and provide ongoing feedback on clinical and operational performance.
Cultivate trusting relationships with providers and other shared / market team members, and coach all market team members to maximize patient and family satisfaction. Instill a service-oriented, inclusive, and collaborative culture across assigned market.
Develop tactics to drive best-in-class patient experience. Regularly solicit patient and teammate feedback across assigned market to continuously improve customer service and patient engagement.
Conduct neighborhood center reviews, including detailed review of profit and loss statement, incentive programs, operating indicators, and physician productivity. Communicate results and problem solve with market team in a timely manner to drive financial and operational effectiveness.
Other duties as assigned.
What You’ll Bring Knowledge, Skills, and Abilities
5+ years’ of management experience in a healthcare setting; 2+ years of multi-site experience preferred
Demonstrated organization and execution skills with proven ability to manage multiple priorities and drive results in a cross-functional operating environment.
Excellent written and verbal communication skills with the ability to effectively collaborate with teammates of different levels across the organization.
Proven track record of building and developing a best-in-class team with a true passion for mentorship. Able to manage up and down, and partner with teammates of all levels to drive growth and improved outcomes.
Humble and intrinsically motivated team player who is passionate about culturally sensitive care.
Experience with value-based care reimbursement methodologies and value-based care contracting preferred
Travel: Up to 80% within the DFW area, with occasional travel elsewhere in Texas.
Bi-lingual Spanish preferred
Education, Experience, Licensure, Or Certification Requirements
Bachelor’s degree required, master’s degree preferred
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Details
Seniority level: Director
Employment type: Full-time
Job function: Management
Industries: Hospitals and Health Care
#J-18808-Ljbffr
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.
Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose?
What Makes Us Unique We are an empowered primary care team, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.
How We Work Our Culture & Core Beliefs
Earn Trust
Building Relationships
Creating Joy
Doing Right
Improving Every Day
Moving Forward
Our Promise
Purpose Driven Career
Competitive Pay
Best-In-Class Medical/Dental Coverage
Free Mental Health & Life Coaching for Team Members and their Dependents
Holiday Time Off with Pay
Paid Community Service Day
Paid Parental/Family Leave
Paid Bereavement Leave
Generous Paid Time Off (PTO)
401k Retirement Plan with Company Match
And much more....
Position Summary The Director Center Operations, DFW is responsible for overseeing the operations of multiple centers across the Dallas-Ft. Worth market. This individual will lead clinical and non-clinical employees, support operational initiatives, engage in neighborhood and community activities, and ensure that day-to-day center operations run smoothly and timely. This role reports to the Market President and collaborates closely with the Chief Medical Officer; the SVP, VB Performance; and the SVP, Growth.
What You’ll Do The Director Center Operations, DFW is a relationship-oriented, dynamic leader with excellent communication skills and a proven track record of driving operational results at scale. Responsibilities consist of but not all inclusive:
Oversee local Center and Associate Center Directors in managing the daily operations of assigned neighborhood practice centers. Drive performance by promoting best practices and standardizing operational procedures across the market, as measured by key performance indicators.
Develop, implement, and monitor annual and operational budgets for market neighborhood centers. Identify and rectify variances to ensure financial targets are met.
Effectively manage and encourage a collaborative dynamic between market Center Directors. Onboard, train and coach new Center Directors and provide ongoing feedback on clinical and operational performance.
Cultivate trusting relationships with providers and other shared / market team members, and coach all market team members to maximize patient and family satisfaction. Instill a service-oriented, inclusive, and collaborative culture across assigned market.
Develop tactics to drive best-in-class patient experience. Regularly solicit patient and teammate feedback across assigned market to continuously improve customer service and patient engagement.
Conduct neighborhood center reviews, including detailed review of profit and loss statement, incentive programs, operating indicators, and physician productivity. Communicate results and problem solve with market team in a timely manner to drive financial and operational effectiveness.
Other duties as assigned.
What You’ll Bring Knowledge, Skills, and Abilities
5+ years’ of management experience in a healthcare setting; 2+ years of multi-site experience preferred
Demonstrated organization and execution skills with proven ability to manage multiple priorities and drive results in a cross-functional operating environment.
Excellent written and verbal communication skills with the ability to effectively collaborate with teammates of different levels across the organization.
Proven track record of building and developing a best-in-class team with a true passion for mentorship. Able to manage up and down, and partner with teammates of all levels to drive growth and improved outcomes.
Humble and intrinsically motivated team player who is passionate about culturally sensitive care.
Experience with value-based care reimbursement methodologies and value-based care contracting preferred
Travel: Up to 80% within the DFW area, with occasional travel elsewhere in Texas.
Bi-lingual Spanish preferred
Education, Experience, Licensure, Or Certification Requirements
Bachelor’s degree required, master’s degree preferred
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Details
Seniority level: Director
Employment type: Full-time
Job function: Management
Industries: Hospitals and Health Care
#J-18808-Ljbffr