Boston Public Schools
Human Resource Manager, Transportation (SY25-26)
Boston Public Schools, Boston, Massachusetts, us, 02298
Overview
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. The Human Resources (HR) Manager works within the Office of Human Capital and Transportation departments to provide Transportation with full functioning HR support. The HR Manager will support recruiting, hiring and managing within the department of Transportation. Under the supervision of the Director of Central Staffing, the HR Manager will support department staffing needs, including but not limited to: screening, recruitment, selection, onboarding, and transfers of all transportation staff. Under the supervision of the Executive Director of Transportation, the HR Manager will also support the Transportation department with employee relations and employee training functions. The HR Manager will work most closely with the Assistant Director of the Monitor’s Unit, which comprises the largest portion of the transportation workforce, to proactively assess performance needs and implement actions that effectively develop and leverage organizational talent for all Boston Public Schools bus monitors.
The HR Manager will be expected to complete a high volume of transactional processes, own a high volume working group and must be able to form tight working relationships with district leaders. This is a self-directed role, and demonstrates independence and initiative. The candidate will be required to handle confidential and time sensitive information, often working with tight deadlines.
Responsibilities Central Staffing Functions
Own all transactional processing for Transportation department; processing employees to fill budgeted vacancies according to hiring decisions, court orders, collective bargaining contracts, and state and city qualifications
Validate I-9 documentation in accordance to Federal guidelines
Manage the processing of all documents regarding the hiring, assignments, returns from leave and transfer for employees
Manage the employment agreement [EAE] contracts for transportation
Manage and conduct bus monitor recruitment and hiring during the annual peak hiring season and throughout the school year
In collaboration with the Recruitment team, implement a streamlined recruiting and onboarding process for bus monitors as well as other department vacancies
Plan and execute bus monitor hiring job fairs
Collaboratively develop and facilitate new employee onboarding (e.g. Welcome Sessions, annual training, ongoing training in collaboration with the Behavioral Analyst team)
Identify new training needs and assess existing training models to ensure a well-trained and prepared monitor unit in collaboration with the Assistant Director of the Monitor’s Unit and Behavioral Analyst Team
Provide technical support to hiring managers in Transportation department on district policy and state/federal laws governing hiring practices
Communication and Customer Service
Provide department candidates and staff excellent customer service by answering HR-related queries with correct information, or providing additional support by troubleshooting and/or forwarding to appropriate resources within the department
Respond to requests for information regarding Boston Public Schools HR-related policies and procedures
Compose correspondence, reports, memorandums, meeting agendas, and other documents using Google Suite and Microsoft Office software
Employee Relations
Serve as the point of contact for transportation candidate and employee inquiries, with an anticipated focus on bus monitor candidates
Work with the Assistant Director of Monitor’s Unit, and Executive Director of Transportation to create a culture of accountability by providing timely feedback to employees and addressing performance concerns.
Proactively identify and propose solutions while implementing plans and programs to improve the bus monitor employment experience
Facilitate conflict resolution meetings and training
Serve as the department's point of contact for allegations of bias-based conduct and workplace violence
Address allegations of misconduct consistent with BPS and City of Boston policies
Lead investigatory meetings and document findings
Work in collaboration with the Office of Human Capital Employee Services team to ensure administrative leaves and other disciplinary actions are processed
Implement disciplinary action and respond to grievances, arbitration notices, and other external claims filed against the district, with a specialized focus on Monitor’s Unit
Work alongside the Office of Equity to ensure Transportation’s mandated reporting requirements are met
Provide assistance to Transportation managers with Investigatory Meetings (IM), as needed
Data Management
Ensure accuracy of employee data
Collect and manage employee-related data for staff communications
Prepare reports on employee data to support Department insights and program evaluation
Attendance & Leave Management
Serve as the liaison between Transportation and OHC Employee Services, ensuring that employees are submitting their requests for leaves in a timely manner
Support the Monitor Unit with tracking employee attendance
Work with central office staff in order to manage the Absent Without Official Leave (AWOL) process for transportation staff
Qualifications - Required
Bachelor’s degree
1-3 years of professional experience in Human Resources or related field
Experience with full-cycle recruitment and facilitating new hire orientation
Experience conducting workplace investigations
Robust and creative problem-solving skills with the ability to act decisively
Ability to multitask and meet important deadlines
Demonstrated ability to drive cross-functional projects
Excellent verbal and written communication skills
Strong interpersonal skills
Ability to work collaboratively
Flexible, adaptable, able to work under pressure and handle multiple and competing demands
Knowledge of key strategies and trends in employee relations
High professional standards regarding customer service and work quality
Self-starter with a strong commitment to outcomes
Motivated and ability to multitask
Demonstrated ability to find solutions to difficult problems and issues
Strong quantitative and analytical skills
Negotiating, teamwork, and conflict management skills
Knowledge of Federal, state, and local employment law (e.g., FMLA, FLSA, ADA)
Qualifications - Preferred
Master’s degree in Human Resources, Business Administration, or related field
Previous labor relations, bargaining union contract interpretation, and compliance experience preferred
Mediation experience
SHRM and/or HRCI certification
Second Language Proficiency in (Spanish, Arabic, Haitian Kreyol, Chinese (Mandarin), Vietnamese, Cape Verdean Creole, Portuguese or Somali)
Experience with Oracle (PeopleSoft) operating system
Familiarity with mandated reporting requirements and guidelines
Terms TERMS: Managerial, C42.
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate on the basis of race, color, age, criminal record, physical or mental disability, pregnancy or pregnancy-related conditions, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics, natural or protective hairstyle, military status, immigration status, English language proficiency, or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to work or learn. If you require an accommodation pursuant to the ADA for the application process, please contact the Accommodations Unit at accommodations@bostonpublicschools.org.
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Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. The Human Resources (HR) Manager works within the Office of Human Capital and Transportation departments to provide Transportation with full functioning HR support. The HR Manager will support recruiting, hiring and managing within the department of Transportation. Under the supervision of the Director of Central Staffing, the HR Manager will support department staffing needs, including but not limited to: screening, recruitment, selection, onboarding, and transfers of all transportation staff. Under the supervision of the Executive Director of Transportation, the HR Manager will also support the Transportation department with employee relations and employee training functions. The HR Manager will work most closely with the Assistant Director of the Monitor’s Unit, which comprises the largest portion of the transportation workforce, to proactively assess performance needs and implement actions that effectively develop and leverage organizational talent for all Boston Public Schools bus monitors.
The HR Manager will be expected to complete a high volume of transactional processes, own a high volume working group and must be able to form tight working relationships with district leaders. This is a self-directed role, and demonstrates independence and initiative. The candidate will be required to handle confidential and time sensitive information, often working with tight deadlines.
Responsibilities Central Staffing Functions
Own all transactional processing for Transportation department; processing employees to fill budgeted vacancies according to hiring decisions, court orders, collective bargaining contracts, and state and city qualifications
Validate I-9 documentation in accordance to Federal guidelines
Manage the processing of all documents regarding the hiring, assignments, returns from leave and transfer for employees
Manage the employment agreement [EAE] contracts for transportation
Manage and conduct bus monitor recruitment and hiring during the annual peak hiring season and throughout the school year
In collaboration with the Recruitment team, implement a streamlined recruiting and onboarding process for bus monitors as well as other department vacancies
Plan and execute bus monitor hiring job fairs
Collaboratively develop and facilitate new employee onboarding (e.g. Welcome Sessions, annual training, ongoing training in collaboration with the Behavioral Analyst team)
Identify new training needs and assess existing training models to ensure a well-trained and prepared monitor unit in collaboration with the Assistant Director of the Monitor’s Unit and Behavioral Analyst Team
Provide technical support to hiring managers in Transportation department on district policy and state/federal laws governing hiring practices
Communication and Customer Service
Provide department candidates and staff excellent customer service by answering HR-related queries with correct information, or providing additional support by troubleshooting and/or forwarding to appropriate resources within the department
Respond to requests for information regarding Boston Public Schools HR-related policies and procedures
Compose correspondence, reports, memorandums, meeting agendas, and other documents using Google Suite and Microsoft Office software
Employee Relations
Serve as the point of contact for transportation candidate and employee inquiries, with an anticipated focus on bus monitor candidates
Work with the Assistant Director of Monitor’s Unit, and Executive Director of Transportation to create a culture of accountability by providing timely feedback to employees and addressing performance concerns.
Proactively identify and propose solutions while implementing plans and programs to improve the bus monitor employment experience
Facilitate conflict resolution meetings and training
Serve as the department's point of contact for allegations of bias-based conduct and workplace violence
Address allegations of misconduct consistent with BPS and City of Boston policies
Lead investigatory meetings and document findings
Work in collaboration with the Office of Human Capital Employee Services team to ensure administrative leaves and other disciplinary actions are processed
Implement disciplinary action and respond to grievances, arbitration notices, and other external claims filed against the district, with a specialized focus on Monitor’s Unit
Work alongside the Office of Equity to ensure Transportation’s mandated reporting requirements are met
Provide assistance to Transportation managers with Investigatory Meetings (IM), as needed
Data Management
Ensure accuracy of employee data
Collect and manage employee-related data for staff communications
Prepare reports on employee data to support Department insights and program evaluation
Attendance & Leave Management
Serve as the liaison between Transportation and OHC Employee Services, ensuring that employees are submitting their requests for leaves in a timely manner
Support the Monitor Unit with tracking employee attendance
Work with central office staff in order to manage the Absent Without Official Leave (AWOL) process for transportation staff
Qualifications - Required
Bachelor’s degree
1-3 years of professional experience in Human Resources or related field
Experience with full-cycle recruitment and facilitating new hire orientation
Experience conducting workplace investigations
Robust and creative problem-solving skills with the ability to act decisively
Ability to multitask and meet important deadlines
Demonstrated ability to drive cross-functional projects
Excellent verbal and written communication skills
Strong interpersonal skills
Ability to work collaboratively
Flexible, adaptable, able to work under pressure and handle multiple and competing demands
Knowledge of key strategies and trends in employee relations
High professional standards regarding customer service and work quality
Self-starter with a strong commitment to outcomes
Motivated and ability to multitask
Demonstrated ability to find solutions to difficult problems and issues
Strong quantitative and analytical skills
Negotiating, teamwork, and conflict management skills
Knowledge of Federal, state, and local employment law (e.g., FMLA, FLSA, ADA)
Qualifications - Preferred
Master’s degree in Human Resources, Business Administration, or related field
Previous labor relations, bargaining union contract interpretation, and compliance experience preferred
Mediation experience
SHRM and/or HRCI certification
Second Language Proficiency in (Spanish, Arabic, Haitian Kreyol, Chinese (Mandarin), Vietnamese, Cape Verdean Creole, Portuguese or Somali)
Experience with Oracle (PeopleSoft) operating system
Familiarity with mandated reporting requirements and guidelines
Terms TERMS: Managerial, C42.
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate on the basis of race, color, age, criminal record, physical or mental disability, pregnancy or pregnancy-related conditions, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics, natural or protective hairstyle, military status, immigration status, English language proficiency, or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to work or learn. If you require an accommodation pursuant to the ADA for the application process, please contact the Accommodations Unit at accommodations@bostonpublicschools.org.
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