Los Angeles Metro
DIRECTOR, EMPLOYEE AND LABOR RELATIONS
Los Angeles Metro, Los Angeles, California, United States, 90079
Overview Directs a major Employee and Labor Relations Department and provides strategic guidance on labor issues, interprets and applies collective bargaining agreements, manages complex grievance processes, and supports contract negotiations. This role serves as a key liaison with union representatives, develops labor policies and strategies, ensures compliance with labor laws and Metro standards, and oversees departmental performance, staffing, and budget to support safe and reliable transportation throughout Los Angeles County and the surrounding region.
Submit your CV and any additional required information after you have read this description by clicking on the application button. Base pay range $127,046.40/yr - $190,528.00/yr Description Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Plans, directs, and manages a major Employee and Labor Relations Department responsible for facilitating effective relationships with and between critical stakeholders to ensure their interests are met in a manner which supports safe and reliable transportation throughout Los Angeles County and the surrounding region. This position directs a team that provides strategic guidance on labor issues, interprets and applies collective bargaining agreements, manages complex grievance processes, and supports contract negotiations. This position also serves as a key liaison with union representatives, develops labor policies and strategies, ensures compliance with labor laws and Metro standards, and oversees departmental performance, staffing, and budget. Recruitment Timelines Interviews are projected to be scheduled for the week of September 22, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates. Examples of Duties
Directs the activities of an Employee and Labor Relations team responsible for facilitating respectful relationships that move Metro's agenda forward Interprets and applies collective bargaining agreements Assists both the chief and co-chief negotiator during contract negotiations Prepares and presents written and oral reports to management, the Board of Directors, and outside agencies Develops strategies and goals for an Employee and Labor Relations team Acts as a management representative in meet and confer meetings with the unions over matters effecting wages, hours, and working conditions Responsible for the performance of an Employee and Labor Relations team providing first-level advice and training to management Responsible for the performance of an Employee and Labor Relations team handling union grievances at the second and third level of the grievance process Serves as a point of contact for union officials in the absence of the Deputy Executive Officer, Employee and Labor Relations Resolves employee and/or union grievances at the lowest level Negotiates sound and innovative solutions to agency problems Develops policies, practices, and systems to assist in the proper administration of the collective bargaining agreements and grievance avoidance Develops and recommends changes to the labor contracts, procedures, and practices Establishes and implements department goals and objectives Complies with Metro's efficient and effective bill paying standard to ensure project and cost center invoices are paid in a timely manner Oversees, monitors, and adheres to department/unit budget, goals, and schedules which comply with agency-wide fiscal responsibility; manages agency resources to meet business goals Develops and delivers quality projects from inception to close-out on time and within scope and budget Supervises, trains, mentors, and motivates assigned staff Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out Minimum Qualifications May be required to perform other related job duties. Required A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education
Bachelor's Degree in Public or Business Administration, Law, or a related field; Master's or Law degree in a related field preferred Experience
Five years of relevant management-level experience in employee and labor relations, including experience supporting a Chief Negotiator in contract negotiations; some positions in this class may require specialized experience in area of assignment Certifications/Licenses / Special Requirements
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. Experience working with labor unions and collective bargaining including union contract negotiations, interpreting and applying complex labor agreements, and resolving high-level grievances with multiple unions in a large, unionized public sector or private environment Experience leading employee and labor relations teams including managing and mentoring staff and ensuring consistent, fair, and impartial grievance administration across multiple bargaining units Experience working with stakeholders including strategic problem solving, ability to build and maintain respectful, collaborative relationships with union representatives, executive leadership, and operational managers Essential Knowledge
Theories, principles, and practices of employee and labor relations management Applicable local, state, and federal laws, rules, and regulations governing public sector labor/employee relations Federal, state, and local public transit regulations Current theories, principles, and practices of human resources management Financing and budget principles Public sector fiduciary and reporting standards/mandates EEO and affirmative action principles and goals Current and effective management theory and strategies Skill in
Planning, organizing, and directing the work of a labor and employee relations department Maintaining effective and cooperative relationships with and between management and unions Determining strategies to achieve goals Establishing and implementing policies and procedures Conducting complex research and analysis Critical thinking Identifying and analyzing problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally and working effectively with various levels of Metro employees and outside representatives Preparing comprehensive reports and correspondence Mediating and negotiating Exercising self-awareness Supervising, training, mentoring, and motivating assigned staff Ability to
Compile, analyze, and interpret complex data Accept and promote diversity of thought and approach Persuade and build a consensus Innovate and negotiate effectively Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Make financial decisions within a budget and plan financial and staffing needs Represent Metro before the public Develop talent Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions
Typical office situation Close exposure to computer monitors and video screen Physical Effort Required
Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (EC) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered. Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Seniority level
Director Employment type
Full-time Job function
Human Resources Industries: Truck Transportation Referrals increase your chances of interviewing at Los Angeles Metro by 2x Get notified about new Employee Relations Director jobs in Los Angeles, CA. Los Angeles, CA $150,000.00-$175,000.00 3 weeks ago Los Angeles Metropolitan Area $160,000.00-$180,000.00 3 weeks ago Universal City, CA $200,000.00-$240,000.00 5 days ago Burbank, CA $254,800.00-$473,200.00 3 days ago Universal City, CA $200,000.00-$240,000.00 2 weeks ago Universal City, CA $200,000.00-$240,000.00 2 weeks ago Brea, CA $131,100.00-$243,400.00 6 days ago Santa Monica, CA $162,682.41-$244,023.59 2 weeks ago Los Angeles Metropolitan Area $250,000.00-$270,000.00 16 hours ago Los Angeles, CA $150,000.00-$210,000.00 3 weeks ago Burbank, CA $254,800.00-$473,200.00 1 week ago Arcadia, CA $185,000.00-$250,000.00 1 month ago Long Beach, CA $275,000.00-$300,000.00 5 days ago Director, Employee Relations - CrunchyrollExecutive Director, Human Resources Operations Long Beach, CA $212,352.00-$237,804.00 2 weeks ago Los Angeles Metropolitan Area $130,000.00-$150,000.00 1 month ago Brea, CA $140,000.00-$180,000.00 1 week ago Huntington Park, CA $185,000.00-$195,000.00 23 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Submit your CV and any additional required information after you have read this description by clicking on the application button. Base pay range $127,046.40/yr - $190,528.00/yr Description Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Plans, directs, and manages a major Employee and Labor Relations Department responsible for facilitating effective relationships with and between critical stakeholders to ensure their interests are met in a manner which supports safe and reliable transportation throughout Los Angeles County and the surrounding region. This position directs a team that provides strategic guidance on labor issues, interprets and applies collective bargaining agreements, manages complex grievance processes, and supports contract negotiations. This position also serves as a key liaison with union representatives, develops labor policies and strategies, ensures compliance with labor laws and Metro standards, and oversees departmental performance, staffing, and budget. Recruitment Timelines Interviews are projected to be scheduled for the week of September 22, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates. Examples of Duties
Directs the activities of an Employee and Labor Relations team responsible for facilitating respectful relationships that move Metro's agenda forward Interprets and applies collective bargaining agreements Assists both the chief and co-chief negotiator during contract negotiations Prepares and presents written and oral reports to management, the Board of Directors, and outside agencies Develops strategies and goals for an Employee and Labor Relations team Acts as a management representative in meet and confer meetings with the unions over matters effecting wages, hours, and working conditions Responsible for the performance of an Employee and Labor Relations team providing first-level advice and training to management Responsible for the performance of an Employee and Labor Relations team handling union grievances at the second and third level of the grievance process Serves as a point of contact for union officials in the absence of the Deputy Executive Officer, Employee and Labor Relations Resolves employee and/or union grievances at the lowest level Negotiates sound and innovative solutions to agency problems Develops policies, practices, and systems to assist in the proper administration of the collective bargaining agreements and grievance avoidance Develops and recommends changes to the labor contracts, procedures, and practices Establishes and implements department goals and objectives Complies with Metro's efficient and effective bill paying standard to ensure project and cost center invoices are paid in a timely manner Oversees, monitors, and adheres to department/unit budget, goals, and schedules which comply with agency-wide fiscal responsibility; manages agency resources to meet business goals Develops and delivers quality projects from inception to close-out on time and within scope and budget Supervises, trains, mentors, and motivates assigned staff Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out Minimum Qualifications May be required to perform other related job duties. Required A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education
Bachelor's Degree in Public or Business Administration, Law, or a related field; Master's or Law degree in a related field preferred Experience
Five years of relevant management-level experience in employee and labor relations, including experience supporting a Chief Negotiator in contract negotiations; some positions in this class may require specialized experience in area of assignment Certifications/Licenses / Special Requirements
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. Experience working with labor unions and collective bargaining including union contract negotiations, interpreting and applying complex labor agreements, and resolving high-level grievances with multiple unions in a large, unionized public sector or private environment Experience leading employee and labor relations teams including managing and mentoring staff and ensuring consistent, fair, and impartial grievance administration across multiple bargaining units Experience working with stakeholders including strategic problem solving, ability to build and maintain respectful, collaborative relationships with union representatives, executive leadership, and operational managers Essential Knowledge
Theories, principles, and practices of employee and labor relations management Applicable local, state, and federal laws, rules, and regulations governing public sector labor/employee relations Federal, state, and local public transit regulations Current theories, principles, and practices of human resources management Financing and budget principles Public sector fiduciary and reporting standards/mandates EEO and affirmative action principles and goals Current and effective management theory and strategies Skill in
Planning, organizing, and directing the work of a labor and employee relations department Maintaining effective and cooperative relationships with and between management and unions Determining strategies to achieve goals Establishing and implementing policies and procedures Conducting complex research and analysis Critical thinking Identifying and analyzing problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally and working effectively with various levels of Metro employees and outside representatives Preparing comprehensive reports and correspondence Mediating and negotiating Exercising self-awareness Supervising, training, mentoring, and motivating assigned staff Ability to
Compile, analyze, and interpret complex data Accept and promote diversity of thought and approach Persuade and build a consensus Innovate and negotiate effectively Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Make financial decisions within a budget and plan financial and staffing needs Represent Metro before the public Develop talent Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions
Typical office situation Close exposure to computer monitors and video screen Physical Effort Required
Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (EC) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered. Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Seniority level
Director Employment type
Full-time Job function
Human Resources Industries: Truck Transportation Referrals increase your chances of interviewing at Los Angeles Metro by 2x Get notified about new Employee Relations Director jobs in Los Angeles, CA. Los Angeles, CA $150,000.00-$175,000.00 3 weeks ago Los Angeles Metropolitan Area $160,000.00-$180,000.00 3 weeks ago Universal City, CA $200,000.00-$240,000.00 5 days ago Burbank, CA $254,800.00-$473,200.00 3 days ago Universal City, CA $200,000.00-$240,000.00 2 weeks ago Universal City, CA $200,000.00-$240,000.00 2 weeks ago Brea, CA $131,100.00-$243,400.00 6 days ago Santa Monica, CA $162,682.41-$244,023.59 2 weeks ago Los Angeles Metropolitan Area $250,000.00-$270,000.00 16 hours ago Los Angeles, CA $150,000.00-$210,000.00 3 weeks ago Burbank, CA $254,800.00-$473,200.00 1 week ago Arcadia, CA $185,000.00-$250,000.00 1 month ago Long Beach, CA $275,000.00-$300,000.00 5 days ago Director, Employee Relations - CrunchyrollExecutive Director, Human Resources Operations Long Beach, CA $212,352.00-$237,804.00 2 weeks ago Los Angeles Metropolitan Area $130,000.00-$150,000.00 1 month ago Brea, CA $140,000.00-$180,000.00 1 week ago Huntington Park, CA $185,000.00-$195,000.00 23 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr