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Senior Technical Business Analyst (Software Enhancements)

ZipRecruiter, Westlake Village, California, United States, 91361

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Job DescriptionJob Description About the Role Are you an experienced Technical Business Analyst who thrives on more than just capturing requirements? Are you ready to roll up your sleeves and help shape the solution, not just document it? Input 1 is looking for a Senior Business Analyst to join our team and play a key role in driving software enhancements across our SaaS platform. In this position, youll work directly with clients who bring us well-defined needs, but its your job to think critically, ask the right questions, and collaborate internally to design the best possible solution. This is the perfect role for someone who mastered documentation of business requirements for software modifications and truly enjoys solving problems, working closely with software teams, and making a real impact on product outcomes. What Youll Do Partner with internal teams and clients to understand business requests and the true underlying needs

Translate those needs into well-structured, actionable requirements that development teams can execute

Proactively analyze client requests to recommend smarter, more scalable solutions, not just mirror back what was asked

Collaborate with developers, QA, and Software Product Owners to guide feature development from concept to delivery

Participate in internal solution discussions and work through technical and operational tradeoffs

Participate in hands on, user acceptance testing and help validate that final features meet the intended business outcome

Continuously refine and improve documentation and process clarity to support efficient software delivery

What Were Looking For Were looking for a detail-oriented problem-solver who is not afraid to speak up, challenge assumptions, and help drive forward the best solutions, not just the easiest ones. 5+ years of experience gathering and documenting business, functional and technical requirements for software features or enhancements

Proven ability to think through system behaviors, workflows, and business logic, not just take notes

Strong communication skills, with the ability to lead discussions across technical and non-technical audiences

Experience working with software development teams, QA, and cross-functional stakeholders

Familiarity with tools like Jira, Confluence, MS Word/Excel; bonus points for Postman or API understanding

Background in SaaS, fintech, insurance, or financial services is a plus

Company DescriptionFor more than 40 years, Input 1, LLC has provided business process outsourcing and comprehensive software solutions to the property and casualty insurance industry. We are a modern fintech company delivering digital billing, payments, and premium finance solutions.

http://www.input1.com/Company DescriptionFor more than 40 years, Input 1, LLC has provided business process outsourcing and comprehensive software solutions to the property and casualty insurance industry. We are a modern fintech company delivering digital billing, payments, and premium finance solutions. http://www.input1.com/ #J-18808-Ljbffr