ZipRecruiter
Senior Technical Business Analyst (Software Enhancements)
ZipRecruiter, Columbus, Ohio, United States, 43224
Job DescriptionJob Description
About the Role
Are you an experienced Technical Business Analyst who thrives on more than just capturing requirements? Are you ready to roll up your sleeves and help shape the solution, not just document it?
Input 1 is looking for a Senior Business Analyst to join our team and play a key role in driving software enhancements across our SaaS platform. In this position, you’ll work directly with clients who bring us well-defined needs, but it’s your job to think critically, ask the right questions, and collaborate internally to design the best possible solution. This is the perfect role for someone who mastered documentation of business requirements for software modifications and truly enjoys solving problems, working closely with software teams, and making a real impact on product outcomes.
What You’ll Do
Partner with internal teams and clients to understand business requests and the true underlying needs
Translate those needs into well-structured, actionable requirements that development teams can execute
Proactively analyze client requests to recommend smarter, more scalable solutions, not just mirror back what was asked
Collaborate with developers, QA, and Software Product Owners to guide feature development from concept to delivery
Participate in internal solution discussions and work through technical and operational tradeoffs
Participate in hands on, user acceptance testing and help validate that final features meet the intended business outcome
Continuously refine and improve documentation and process clarity to support efficient software delivery
What We’re Looking For
We’re looking for a detail-oriented problem-solver who is not afraid to speak up, challenge assumptions, and help drive forward the best solutions, not just the easiest ones.
5+ years of experience gathering and documenting business, functional and technical requirements for software features or enhancements
Proven ability to think through system behaviors, workflows, and business logic, not just take notes
Strong communication skills, with the ability to lead discussions across technical and non-technical audiences
Experience working with software development teams, QA, and cross-functional stakeholders
Familiarity with tools like Jira, Confluence, MS Word/Excel; bonus points for Postman or API understanding
Background in SaaS, fintech, insurance, or financial services is a plus
Company DescriptionFor more than 40 years, Input 1, LLC has provided business process outsourcing and comprehensive software solutions to the property and casualty insurance industry. We are a modern fintech company delivering digital billing, payments, and premium finance solutions.
http://www.input1.com/Company DescriptionFor more than 40 years, Input 1, LLC has provided business process outsourcing and comprehensive software solutions to the property and casualty insurance industry. We are a modern fintech company delivering digital billing, payments, and premium finance solutions. \r\n\r\n\r\n\r\nhttp://www.input1.com/
About the Role
Are you an experienced Technical Business Analyst who thrives on more than just capturing requirements? Are you ready to roll up your sleeves and help shape the solution, not just document it?
Input 1 is looking for a Senior Business Analyst to join our team and play a key role in driving software enhancements across our SaaS platform. In this position, you’ll work directly with clients who bring us well-defined needs, but it’s your job to think critically, ask the right questions, and collaborate internally to design the best possible solution. This is the perfect role for someone who mastered documentation of business requirements for software modifications and truly enjoys solving problems, working closely with software teams, and making a real impact on product outcomes.
What You’ll Do
Partner with internal teams and clients to understand business requests and the true underlying needs
Translate those needs into well-structured, actionable requirements that development teams can execute
Proactively analyze client requests to recommend smarter, more scalable solutions, not just mirror back what was asked
Collaborate with developers, QA, and Software Product Owners to guide feature development from concept to delivery
Participate in internal solution discussions and work through technical and operational tradeoffs
Participate in hands on, user acceptance testing and help validate that final features meet the intended business outcome
Continuously refine and improve documentation and process clarity to support efficient software delivery
What We’re Looking For
We’re looking for a detail-oriented problem-solver who is not afraid to speak up, challenge assumptions, and help drive forward the best solutions, not just the easiest ones.
5+ years of experience gathering and documenting business, functional and technical requirements for software features or enhancements
Proven ability to think through system behaviors, workflows, and business logic, not just take notes
Strong communication skills, with the ability to lead discussions across technical and non-technical audiences
Experience working with software development teams, QA, and cross-functional stakeholders
Familiarity with tools like Jira, Confluence, MS Word/Excel; bonus points for Postman or API understanding
Background in SaaS, fintech, insurance, or financial services is a plus
Company DescriptionFor more than 40 years, Input 1, LLC has provided business process outsourcing and comprehensive software solutions to the property and casualty insurance industry. We are a modern fintech company delivering digital billing, payments, and premium finance solutions.
http://www.input1.com/Company DescriptionFor more than 40 years, Input 1, LLC has provided business process outsourcing and comprehensive software solutions to the property and casualty insurance industry. We are a modern fintech company delivering digital billing, payments, and premium finance solutions. \r\n\r\n\r\n\r\nhttp://www.input1.com/