Ford Steel CO
North Shore Steel, Houston, Texas, United States of America
Job Description
Posted Thursday, May 29, 2025 at 6:00 AM
SSC Director of Quality
Location: Houston, TX
Reports To: General Manager
Position Overview:
The Director of Quality will be responsible for developing, implementing, and maintaining North Shore Steel: Steel Service Centers quality management system (QMS) to drive continuous improvement and operational excellence. This leadership role requires a strategic thinker who can collaborate with cross-functional teams to enhance product quality, improve processes, and uphold compliance with regulatory and industry standards.
Key Responsibilities:
- Develop and oversee the companys Quality Management System (QMS) to ensure adherence to ISO 9001:2015 and other relevant standards.
- Lead quality control and assurance efforts, including inspections, testing, and audits to ensure product compliance with customer specifications.
- Establish and monitor key performance indicators (KPIs) for quality metrics, reporting findings and driving corrective actions.
- Collaborate with operations, commercial, and supply chain teams to improve manufacturing and processing quality.
- Implement continuous improvement initiatives using Lean, Six Sigma, and other process optimization methodologies.
- Manage customer complaints and root cause analysis investigations to resolve quality issues and prevent recurrence.
- Ensure compliance with all relevant safety, environmental, and regulatory requirements .
- Lead and develop a high-performing quality team , fostering a culture of accountability and excellence.
- Partner with vendors and suppliers to establish and maintain high-quality material standards and supplier audits .
- Represent North Shore Steel in customer and industry audits , ensuring successful certification and compliance outcomes.
Qualifications & Skills:
- Bachelors degree in Engineering, Quality Management, or related field ; advanced degree preferred.
- Minimum 10+ years of experience in a quality leadership role within the steel, manufacturing, or metal processing industry.
- Strong knowledge of ISO 9001:2015, ASTM, AWS, ASME standards and industry best practices .
- Experience with Lean Manufacturing, Six Sigma, and process improvement methodologies (Green Belt or Black Belt preferred).
- Proven ability to lead and mentor teams , fostering a culture of continuous improvement.
- Exceptional problem-solving skills with experience in root cause analysis (RCA) and corrective action processes .
- Strong communication and interpersonal skills, with the ability to interact with customers, suppliers, and regulatory bodies .
- Proficiency in data analysis, quality management software, and ERP systems .
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