Join to apply for the Junior Delivery Manager (Chicago-based) role at Pole Star Indoor Positioning
Join to apply for the Junior Delivery Manager (Chicago-based) role at Pole Star Indoor Positioning
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Your Mission
As a Junior Delivery Manager, you'll be at the heart of project successoverseeing solution delivery, infrastructure maintenance, and customer support for Pole Stars innovative services. Youll work cross-functionally with teams and partners to ensure projects are delivered smoothly and customers remain delighted.
What Youll Do
Project Management & Delivery
- Coordinate internal and external stakeholders to ensure successful solution deployment.
- Manage subcontractors and control delivery timelines, budgets, and quality.
- Identify and mitigate risks and ensure transparent reporting to clients and internal teams.
As a Junior Delivery Manager, you'll be at the heart of project successoverseeing solution delivery, infrastructure maintenance, and customer support for Pole Stars innovative services. Youll work cross-functionally with teams and partners to ensure projects are delivered smoothly and customers remain delighted.
What Youll Do
Project Management & Delivery
- Coordinate internal and external stakeholders to ensure successful solution deployment.
- Manage subcontractors and control delivery timelines, budgets, and quality.
- Identify and mitigate risks and ensure transparent reporting to clients and internal teams.
- Monitor and manage maintenance tasks and infrastructure operations.
- Interface with customers on technical support requests and coordinate with R&D.
- Track and document product evolution and incident reports.
- Maintain strong communication with customers and partners throughout the lifecycle.
- Conduct training sessions for service providers and evaluate outcomes.
- Identify emerging needs and help shape value-added offerings.
- Contribute to defining and improving delivery and support processes.
- Support quality assurance and risk prevention initiatives.
What Were Looking For
Education & Experience
- Bachelor of Science degree or equivalent (ideally in technical project management, IT, or engineering).
- 13 years of experience in project coordination, technical support, or a customer-facing delivery role.
- Passion for Technology-Driven Impact : Demonstrates a strong motivation to contribute to meaningful, technology-enabled solutions that create real-world impact.
- Tech Curiosity & Adaptability : Innate curiosity for emerging technologies, with a proactive approach to exploring and learning new tools, platforms, and innovations.
- Technical Environment Literacy (WLAN, BLE, IoT, AI, Mobile OS) : Ability to quickly understand and work within complex technical ecosystems, including wireless communication protocols (WLAN, BLE), IoT infrastructures, AI systems and mobile operating systems (Android & iOS).
- Comfort with interpreting technical documentation and communicating
- Experience with project and ticketing tools (e.g., JIRA, Zoho Desk).
- Strong organizational, communication, and interpersonal skills.
- Ability to manage multiple priorities and adapt quickly.
- Fluent in English is required. Proficiency in French is a strong plus.
- Salary range: $60,000$75,000 annually (depending on experience and qualifications)
- Annual bonus: Up to 10% of annual base salary, based on performance
- Paid time off: 25 days per year
- Health insurance: 100% employer-covered for the employee
- Retirement plan: 401(k) with company contribution
- International work environment with opportunities for growth and travel
Ready to help shape the future of location intelligence?
We look forward to meeting you!
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Other-
Industries
Automation Machinery Manufacturing
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