American Signature Furniture
Join to apply for the Office Lead role at American Signature Inc. At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As an Office Lead, you are a vital part of this family and our success. The role involves achieving individual and team goals efficiently. Why You'll Want To Join Our Team Join a historic, family-owned business that has helped furnish customers' lives for over 70 years Comprehensive medical, dental, and vision benefits & 401K plan Opportunities for growth and development into more challenging roles Employee discounts at our affiliate brands including Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What Your Day Will Look Like Coordinate with the Home Furnishings Consultant (HFC), Selling Assistant, and ensure procedures are followed professionally Attend sales meetings as directed Discuss payment and financing options with customers, generate invoices via POS system Assist customers in choosing delivery dates and resolve scheduling issues Collaborate with management to address customer concerns and find solutions Confirm deliveries and partner with the Warehouse team as needed Follow store policies and procedures accurately and timely What Will Help You Succeed High School Diploma or equivalent 1-3 years of office experience in retail, preferably furniture Customer service experience in retail or call centers Strong problem-solving and ownership skills Customer-focused with excellent communication and organizational skills Ability to lead and work well in a team Courteous and professional attitude Additional Details Seniority level: Entry level Employment type: Full-time Job function: Administrative Industry: Retail #J-18808-Ljbffr