IBM
Brand Technical Specialist - IT Automation
IBM, San Francisco, California, United States, 94199
Overview
Brand Technical Specialist - IT Automation is a technical, pre-sales, client-facing role supporting customers in the US Industry Market, focusing on accounts in the Manufacturing, Retail, Travel and Hospitality verticals. Responsibilities
The BTS provides prospects, customers, IBM business partners and IBM's sales team with in-depth domain, product, solutions and/or technical product expertise covering the IBM Automation – IT Automation pillar, including solutions such as Apptio, Turbonomic, Instana and Cloud Pak for AIOps. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. The BTS engages in pre-sales activities across the sales cycle, including sales/business discussions, discovery, solution demonstrations, pilots and Proof of Concepts. They understand the client's business and technical requirements and the competitive landscape as it pertains to the IBM Automation IT Automation pillar. This role requires a consultative, solutions-focused approach, including needs analysis (discovery), demonstrations, customized presentations and documentation to support the sales team and opportunities. When engaged for a specific opportunity, the BTS is responsible for the technical accuracy of the proposed solution. When applicable, the BTS collaborates with solution-focused SMEs, Partners and other resources to drive a successful technical solution review with clients. Qualifications
At least 3+ years of experience with IBM Automation IT Automation solutions and/or competing solutions. Proven ability to understand client issues and develop strategies to ensure client success. Excellent customer relations; verbal and written communications skills. Ability to collaborate with sales reps, SMEs and business partners to close deals. Ability to manage multiple accounts and opportunities simultaneously. Ability to learn IBM’s line of products and services. Ability to analyze and resolve business and technical challenges. Ability to negotiate and prioritize projects. Travel up to 60% (or 3 days per week; home on weekends based on project requirements). Preferred Education
Bachelor's Degree Preferred Technical and Professional Experience
Experience in the Manufacturing, Retail, Travel and Hospitality verticals is a plus. Deployment experience is a differentiator for the successful candidate. Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing and Sales Industries
IT Services and IT Consulting
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Brand Technical Specialist - IT Automation is a technical, pre-sales, client-facing role supporting customers in the US Industry Market, focusing on accounts in the Manufacturing, Retail, Travel and Hospitality verticals. Responsibilities
The BTS provides prospects, customers, IBM business partners and IBM's sales team with in-depth domain, product, solutions and/or technical product expertise covering the IBM Automation – IT Automation pillar, including solutions such as Apptio, Turbonomic, Instana and Cloud Pak for AIOps. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. The BTS engages in pre-sales activities across the sales cycle, including sales/business discussions, discovery, solution demonstrations, pilots and Proof of Concepts. They understand the client's business and technical requirements and the competitive landscape as it pertains to the IBM Automation IT Automation pillar. This role requires a consultative, solutions-focused approach, including needs analysis (discovery), demonstrations, customized presentations and documentation to support the sales team and opportunities. When engaged for a specific opportunity, the BTS is responsible for the technical accuracy of the proposed solution. When applicable, the BTS collaborates with solution-focused SMEs, Partners and other resources to drive a successful technical solution review with clients. Qualifications
At least 3+ years of experience with IBM Automation IT Automation solutions and/or competing solutions. Proven ability to understand client issues and develop strategies to ensure client success. Excellent customer relations; verbal and written communications skills. Ability to collaborate with sales reps, SMEs and business partners to close deals. Ability to manage multiple accounts and opportunities simultaneously. Ability to learn IBM’s line of products and services. Ability to analyze and resolve business and technical challenges. Ability to negotiate and prioritize projects. Travel up to 60% (or 3 days per week; home on weekends based on project requirements). Preferred Education
Bachelor's Degree Preferred Technical and Professional Experience
Experience in the Manufacturing, Retail, Travel and Hospitality verticals is a plus. Deployment experience is a differentiator for the successful candidate. Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing and Sales Industries
IT Services and IT Consulting
#J-18808-Ljbffr