IBM
Overview
The Automation – IT Automation Brand Technical Specialist (BTS) is a technical, pre-sales, client-facing role supporting customers in the US Industry Market with a focus on Manufacturing, Retail, Travel and Hospitality verticals.
Your Role and Responsibilities
The BTS provides prospects, customers, IBM business partners and IBM’s sales team with in-depth domain, product, solutions and/or technical product expertise covering IBM Automation – IT Automation pillar, including solutions such as Apptio, Turbonomic, Instana and Cloud Pak for AIOps. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients.
The BTS engages in pre-sales activities across the sales cycle, including sales/business discussions, solution discovery, solution and business assessments, solution demonstrations, pilots and Proofs of Concept. They understand the client’s business and technical requirements and the competitive landscape as it pertains to the IBM Automation IT Automation pillar.
This role requires a consultative, solutions-focused approach, including needs analysis, demonstrations, customized presentations, and delivery of written documentation to support the sales team and opportunities. When engaged for a specific opportunity or project, the BTS is responsible for the technical accuracy of the proposed solution.
As this solution pillar is large and comprised of many components, the BTS will, when applicable, coordinate with other resources such as solution-focused SMEs and Partners to drive a successful technical solution review with clients.
Education
Bachelor’s Degree
Required Technical and Professional Expertise
At least 3+ years of experience with IBM Automation IT Automation solutions and/or competing solutions.
Proven track record of understanding client issues and developing strategies to ensure client success.
Excellent customer relations; verbal and written communications skills.
Ability to work with sales reps, SMEs and business partners to close business deals.
Ability to manage multiple accounts and opportunities simultaneously.
Ability to learn IBM’s products and services.
Ability to analyze and resolve business and technical challenges.
Ability to negotiate and prioritize projects.
Travel up to 60% or about 3 days a week (home on weekends depending on project requirements).
Preferred Technical and Professional Experience
Experience in the Manufacturing, Retail, Travel and Hospitality verticals is a plus.
Deployment experience is a differentiator for the successful candidate.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Sales
Industries
IT Services and IT Consulting
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Your Role and Responsibilities
The BTS provides prospects, customers, IBM business partners and IBM’s sales team with in-depth domain, product, solutions and/or technical product expertise covering IBM Automation – IT Automation pillar, including solutions such as Apptio, Turbonomic, Instana and Cloud Pak for AIOps. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients.
The BTS engages in pre-sales activities across the sales cycle, including sales/business discussions, solution discovery, solution and business assessments, solution demonstrations, pilots and Proofs of Concept. They understand the client’s business and technical requirements and the competitive landscape as it pertains to the IBM Automation IT Automation pillar.
This role requires a consultative, solutions-focused approach, including needs analysis, demonstrations, customized presentations, and delivery of written documentation to support the sales team and opportunities. When engaged for a specific opportunity or project, the BTS is responsible for the technical accuracy of the proposed solution.
As this solution pillar is large and comprised of many components, the BTS will, when applicable, coordinate with other resources such as solution-focused SMEs and Partners to drive a successful technical solution review with clients.
Education
Bachelor’s Degree
Required Technical and Professional Expertise
At least 3+ years of experience with IBM Automation IT Automation solutions and/or competing solutions.
Proven track record of understanding client issues and developing strategies to ensure client success.
Excellent customer relations; verbal and written communications skills.
Ability to work with sales reps, SMEs and business partners to close business deals.
Ability to manage multiple accounts and opportunities simultaneously.
Ability to learn IBM’s products and services.
Ability to analyze and resolve business and technical challenges.
Ability to negotiate and prioritize projects.
Travel up to 60% or about 3 days a week (home on weekends depending on project requirements).
Preferred Technical and Professional Experience
Experience in the Manufacturing, Retail, Travel and Hospitality verticals is a plus.
Deployment experience is a differentiator for the successful candidate.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Sales
Industries
IT Services and IT Consulting
#J-18808-Ljbffr