Thales Aerospace Communications
Customer Support Representative
Thales Aerospace Communications, Chicago, Illinois, United States, 60290
Job Overview
Represent Thales AEC organization and carries out all assigned servicing duties on the field as per one of our major customer at Chicago (US) Serve as the initial point of contact for customer inquiries, resolve concerns, maintain accurate records, provide technical support, and collaborate with Thales AEC other departments to ensure a positive customer experience Provide basic technical support, troubleshoot issues, and escalate complex problems as neededonThalesAEC
Aero Satcom products Ensurecustomersatisfaction
and assist customer with order processing, shipment tracking, and returns or exchanges Maintain high customer satisfaction by building rapport and establishing strong relationships with customer Interactwiththe customeronafter-salesperformance issues Job Requirements
Aero Satcom technical background is appreciated with a strong experience and knowledge in the Aerospace Industry Experience of Customer Support is fully appreciated Knowledge and experience on aero aftermarket Problem solver and ability to work in a fast pace environment
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Represent Thales AEC organization and carries out all assigned servicing duties on the field as per one of our major customer at Chicago (US) Serve as the initial point of contact for customer inquiries, resolve concerns, maintain accurate records, provide technical support, and collaborate with Thales AEC other departments to ensure a positive customer experience Provide basic technical support, troubleshoot issues, and escalate complex problems as neededonThalesAEC
Aero Satcom products Ensurecustomersatisfaction
and assist customer with order processing, shipment tracking, and returns or exchanges Maintain high customer satisfaction by building rapport and establishing strong relationships with customer Interactwiththe customeronafter-salesperformance issues Job Requirements
Aero Satcom technical background is appreciated with a strong experience and knowledge in the Aerospace Industry Experience of Customer Support is fully appreciated Knowledge and experience on aero aftermarket Problem solver and ability to work in a fast pace environment
#J-18808-Ljbffr