Thales Aerospace Communications
Customer Support Representative
Thales Aerospace Communications, Chicago, Illinois, United States, 60290
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Customer Support Representative
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Thales Aerospace Communications 2 days ago Be among the first 25 applicants Join to apply for the
Customer Support Representative
role at
Thales Aerospace Communications Get AI-powered advice on this job and more exclusive features. Represent Thales AEC organization and carries out all assigned servicing duties on the field as per one of our major customer at Chicago (US) Serve as the initial point of contact for customer inquiries, resolve concerns, maintain accurate records, provide technical support, and collaborate with Thales AEC other departments to ensure a positive customer experience Provide basic technical support, troubleshoot issues, and escalate complex problems as needed on Thales AEC Aero Satcom products Ensure customer satisfaction and assist customer with order processing, shipment tracking, and returns or exchanges Maintain high customer satisfaction by building rapport and establishing strong relationships with customer Interact with the customer on after-sales performance issues
Job Overview
Represent Thales AEC organization and carries out all assigned servicing duties on the field as per one of our major customer at Chicago (US) Serve as the initial point of contact for customer inquiries, resolve concerns, maintain accurate records, provide technical support, and collaborate with Thales AEC other departments to ensure a positive customer experience Provide basic technical support, troubleshoot issues, and escalate complex problems as needed on Thales AEC Aero Satcom products Ensure customer satisfaction and assist customer with order processing, shipment tracking, and returns or exchanges Maintain high customer satisfaction by building rapport and establishing strong relationships with customer Interact with the customer on after-sales performance issues
Job Requirements
Aero Satcom technical background is appreciated with a strong experience and knowledge in the Aerospace Industry Experience of Customer Support is fully appreciated Knowledge and experience on aero aftermarket Problem solver and ability to work in a fast pace environment Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Aviation and Aerospace Component Manufacturing Referrals increase your chances of interviewing at Thales Aerospace Communications by 2x Get notified about new Customer Support Representative jobs in
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Customer Support Representative
role at
Thales Aerospace Communications 2 days ago Be among the first 25 applicants Join to apply for the
Customer Support Representative
role at
Thales Aerospace Communications Get AI-powered advice on this job and more exclusive features. Represent Thales AEC organization and carries out all assigned servicing duties on the field as per one of our major customer at Chicago (US) Serve as the initial point of contact for customer inquiries, resolve concerns, maintain accurate records, provide technical support, and collaborate with Thales AEC other departments to ensure a positive customer experience Provide basic technical support, troubleshoot issues, and escalate complex problems as needed on Thales AEC Aero Satcom products Ensure customer satisfaction and assist customer with order processing, shipment tracking, and returns or exchanges Maintain high customer satisfaction by building rapport and establishing strong relationships with customer Interact with the customer on after-sales performance issues
Job Overview
Represent Thales AEC organization and carries out all assigned servicing duties on the field as per one of our major customer at Chicago (US) Serve as the initial point of contact for customer inquiries, resolve concerns, maintain accurate records, provide technical support, and collaborate with Thales AEC other departments to ensure a positive customer experience Provide basic technical support, troubleshoot issues, and escalate complex problems as needed on Thales AEC Aero Satcom products Ensure customer satisfaction and assist customer with order processing, shipment tracking, and returns or exchanges Maintain high customer satisfaction by building rapport and establishing strong relationships with customer Interact with the customer on after-sales performance issues
Job Requirements
Aero Satcom technical background is appreciated with a strong experience and knowledge in the Aerospace Industry Experience of Customer Support is fully appreciated Knowledge and experience on aero aftermarket Problem solver and ability to work in a fast pace environment Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Aviation and Aerospace Component Manufacturing Referrals increase your chances of interviewing at Thales Aerospace Communications by 2x Get notified about new Customer Support Representative jobs in
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