Optum
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Join the Optum team!
We are partnered with ProHealth Care, a community leader in healthcare services that has been serving Waukesha County and surrounding areas for over a century. This is your chance to make a difference in the community by applying your skills, compassion, and innovative spirit in a collaborative environment focused on excellence and high-quality patient care. Work Location:
725 American Avenue, Waukesha, WI, 53188 Key Responsibilities: Welcome and assist visitors and patients in person. Provide outstanding customer service through telephone and video communication. Handle confidential patient information with utmost care and discretion. Assess urgent needs and prioritize tasks accordingly. Demonstrate technical proficiency in departmental procedures. Accurately enter and update patient demographic and financial details to ensure prompt registration. Collect necessary patient forms and confirm appropriate signatures; photocopy or scan documents as needed. Inform patients of their financial responsibilities, collect payments, and maintain daily cash balance. Collaborate with various departments (Finance, Scheduling, Clinical) to ensure all patient requirements are met. Guide patients with wayfinding instructions and respond to hospital information requests. Coordinate patient admissions and manage bed assignments as necessary. Achieve high standards of accuracy in audits and address any discrepancies promptly. Be open to additional responsibilities as requested. Why Choose UnitedHealth Group?
We offer a competitive salary, comprehensive benefits package, and a management team dedicated to your success. Benefits include: Accrual of Paid Time Off starting from your first pay period, plus 8 Paid Holidays. Medical plan options with Health Spending Account or Health Savings Account participation. Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage. 401(k) Savings Plan and Employee Stock Purchase Plan. Education reimbursement to support your professional growth. Employee discounts and assistance programs. Referral bonus program for introducing great candidates. Voluntary benefits like pet insurance and legal insurance. We recognize and reward your contributions, while providing opportunities for growth both in your current role and in future career paths. Required Qualifications: High School Diploma or GED (or higher). At least 1 year of customer service experience in a professional environment. Proficiency in Microsoft Office products. Ability to attend 6-8 weeks of training during daytime hours. Availability for 20 hours per week, with shifts between 6:30 am - 3:00 pm, including every other weekend. Must be 18 years of age or older. Preferred Qualifications: Experience with electronic medical records. Background in a medical office or hospital admissions/registration. Familiarity with medical terminology. Essential Soft Skills: Exceptional customer service abilities. Strong communication skills, both written and verbal. Ability to thrive in fast-paced settings. Note:
The sign-on bonus is available exclusively to external candidates. Current employees of UnitedHealth Group or related entities are not eligible. Hourly pay ranges from $16.00 to $27.69, depending on experience and qualifications. We adhere to all applicable minimum wage laws. At UnitedHealth Group, we aim to foster healthier lives for all individuals. We advocate for equitable care to overcome health disparities and improve outcomes for historically marginalized groups. UnitedHealth Group is committed to equal employment opportunities and drug-free workplace standards. Candidates must pass a drug test prior to employment.
We are partnered with ProHealth Care, a community leader in healthcare services that has been serving Waukesha County and surrounding areas for over a century. This is your chance to make a difference in the community by applying your skills, compassion, and innovative spirit in a collaborative environment focused on excellence and high-quality patient care. Work Location:
725 American Avenue, Waukesha, WI, 53188 Key Responsibilities: Welcome and assist visitors and patients in person. Provide outstanding customer service through telephone and video communication. Handle confidential patient information with utmost care and discretion. Assess urgent needs and prioritize tasks accordingly. Demonstrate technical proficiency in departmental procedures. Accurately enter and update patient demographic and financial details to ensure prompt registration. Collect necessary patient forms and confirm appropriate signatures; photocopy or scan documents as needed. Inform patients of their financial responsibilities, collect payments, and maintain daily cash balance. Collaborate with various departments (Finance, Scheduling, Clinical) to ensure all patient requirements are met. Guide patients with wayfinding instructions and respond to hospital information requests. Coordinate patient admissions and manage bed assignments as necessary. Achieve high standards of accuracy in audits and address any discrepancies promptly. Be open to additional responsibilities as requested. Why Choose UnitedHealth Group?
We offer a competitive salary, comprehensive benefits package, and a management team dedicated to your success. Benefits include: Accrual of Paid Time Off starting from your first pay period, plus 8 Paid Holidays. Medical plan options with Health Spending Account or Health Savings Account participation. Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage. 401(k) Savings Plan and Employee Stock Purchase Plan. Education reimbursement to support your professional growth. Employee discounts and assistance programs. Referral bonus program for introducing great candidates. Voluntary benefits like pet insurance and legal insurance. We recognize and reward your contributions, while providing opportunities for growth both in your current role and in future career paths. Required Qualifications: High School Diploma or GED (or higher). At least 1 year of customer service experience in a professional environment. Proficiency in Microsoft Office products. Ability to attend 6-8 weeks of training during daytime hours. Availability for 20 hours per week, with shifts between 6:30 am - 3:00 pm, including every other weekend. Must be 18 years of age or older. Preferred Qualifications: Experience with electronic medical records. Background in a medical office or hospital admissions/registration. Familiarity with medical terminology. Essential Soft Skills: Exceptional customer service abilities. Strong communication skills, both written and verbal. Ability to thrive in fast-paced settings. Note:
The sign-on bonus is available exclusively to external candidates. Current employees of UnitedHealth Group or related entities are not eligible. Hourly pay ranges from $16.00 to $27.69, depending on experience and qualifications. We adhere to all applicable minimum wage laws. At UnitedHealth Group, we aim to foster healthier lives for all individuals. We advocate for equitable care to overcome health disparities and improve outcomes for historically marginalized groups. UnitedHealth Group is committed to equal employment opportunities and drug-free workplace standards. Candidates must pass a drug test prior to employment.