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University of Miami

Epic Analyst, MyChart

University of Miami, Miami, Florida, us, 33222

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Epic Analyst, MyChart

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University of Miami .

The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end users, and information technology team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues.

Core Responsibilities

Serves as a support contact for application end‑users. Identifies issues and works to resolve them.

Designs, develops, implements, and maintains the application.

Supports all phases of testing and documents workflow design.

Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.

Collaborates with trainers on application changes and new features to develop documentation and training strategies.

Assists with analyzing the impact of information technology in clinical work processes.

Participates in on‑call rotations and support.

Attends and participates in applicable committees.

Maintains regular communication with team members and participates in weekly project team meetings.

Reviews the status of projects and issues on an ongoing basis with leadership.

Becomes knowledgeable about UHealth’s policies, procedures, and business operations.

Adheres to University and unit‑level policies and procedures and safeguards University assets.

Note:

This list of duties and responsibilities is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

Bachelor’s degree in a relevant field

Epic MyChart Certification

Minimum 3 years of relevant experience

Ability to communicate effectively in both oral and written form

Ability to maintain effective interpersonal relationships

Ability to recognize, analyze, and solve a variety of problems

Ability to lead, motivate, develop and train others

Proficiency in computer software (e.g., Microsoft Office)

Commitment to the University’s core values

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth – University of Miami Health System is South Florida’s only university-based health system and provides leading-edge patient care powered by Miller School of Medicine research and education. We serve South Florida, Latin America, and the Caribbean, with physicians across more than 100 specialties.

The University of Miami is an Equal Opportunity Employer — Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.

Job Details

Job Status: Full time

Employee Type: Staff

Pay Grade: H13

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Health Care Provider

Industries: Higher Education

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