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Secret Sauce Brands

Head of Hospitality

Secret Sauce Brands, Orlando, Florida, us, 32885

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Base pay range $120,000.00/yr - $150,000.00/yr

We are looking for a hard-charging, dynamic and experienced

Head of Hospitality

to lead our hospitality operations, deliver exceptional guest experiences, and ensure sustainable business growth. This role oversees all service departments — including

Front Office, Housekeeping, and Events

— with a focus on

service excellence, SOP implementation, and financial performance management .

Key Responsibilities

Oversee day-to-day operations across all hospitality departments.

Develop, implement, and maintain

Standard Operating Procedures (SOPs)

to ensure consistency, compliance, and efficiency.

Monitor and review monthly

P&L

statements, conduct variance analysis, and implement cost-control and revenue growth strategies.

Foster a guest-focused culture through continuous staff training, coaching, and performance reviews.

Collaborate with Finance and Marketing teams to align operational goals with business strategy.

Plan and manage budgets, forecasts, and capital expenditure projects.

Lead and inspire department heads to meet and exceed

operational KPIs

and

guest satisfaction targets .

Qualifications

8+ years of progressive hospitality management experience, with at least 3 in a senior leadership role.

Strong background in

financial analysis, budgeting, and P&L oversight .

Demonstrated success in creating and implementing SOPs across multiple service areas.

Excellent leadership, communication, and interpersonal skills.

Experience with hospitality management systems (PMS, POS, etc.) is a plus.

If you’re a

results-driven hospitality leader

with a passion for operational excellence, team leadership, and financial success, we’d love to connect with you.

Working Conditions Candidates must not have visible tattoos above the shoulders. Smoking and vaping are strictly prohibited in all company work areas, managed/owned properties, company vehicles, and within 10 feet of all entrances, exits, ramps, windows, and air-intake vents.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Hospitality

Real Estate and Equipment Rental Services

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