TNDC
Job Description
Description Job Title:
Social Worker Site Supervisor
Department:
Tenant and Community Services
Employment Status:
Full-Time; Exempt
Pay Range:
$82,700 - $90,800/year
Location:
222 Taylor, San Francisco, 94102
Schedule:
Monday - Friday 9:00 am - 5:30 pm, 4 days onsite, 1 day remote
Summary:
Under the general direction of the Support Services Manager, the Social Worker/Site Supervisor is responsible for assisting residents living in TNDC properties with housing stabilization & retention by providing counseling and support services, community outreach, advocacy, information, and referrals to existing off-site providers. The Social Worker/Site Supervisor is also responsible for the supervision of off-site Social Workers. The position is full-time (40 hours per week), exempt.
Responsibilities
Deliver support services programs for tenants using a lens of cultural humility
Provide supervision to on and off-site Social Work Staff
Hire, orient and train new supervisees
Manage a caseload of individuals
Assertively and regularly outreach to all assigned tenants, including home visits
Identify tenants in need of services and maintain awareness of tenant's overall health status; including but not limited to specific medical, mental health and substance use needs
Complete comprehensive Intakes and Assessments with assigned tenants
Provide assigned tenants with trauma informed case-management and supportive counseling
Provide housing stabilization, retention and eviction prevention services
Provide tenants with family focused information and referrals to off-site service providers in the community
Provide supportive counseling, and case management services to ensure the successful transition of clients and their families to community based resources
Provide crisis intervention, conflict resolution
Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30-days of after-care
Organize and facilitate community-building activities including but not limited to; produce drops, cultural celebrations, large and small group social events, holiday celebrations, skill building workshops, and informational workshops
Serve as liaison/advocate for tenants with Property Management and off-site service providers
Attend all weekly meetings with assigned Property Management staff
Attend all regularly scheduled meetings
Attend all on-site Property Management facilitated Tenant Meetings
Develop new resources and relationships with outside service providers
Attend monthly off-site community meetings as assigned
Comply with all mandated reporting requirements, including Adult Protective Services & Child Protective Services
Comply with all HIPAA and PHI policies and procedures
Maintain accurate and up-to-date records and files on all tenants receiving services using TNDCs CIRCE electronic database
Document and monitor tenant intakes and assessments using the SF City and County Clarity ONE System
Participate in processing all intakes for targeted DPH, MHSA, and S+C referrals through San Francisco's Coordinated Entry System and in partnership with TNDCs Property Management
Carry and respond promptly to cell phone calls daily and after regular business hours
Other duties as assigned
Qualifications
Required Skills
Knowledge of and sensitivity to issues of homelessness
Strong analytical skills
Ability to handle a variety of tasks simultaneously
Initiative and creativity
Computer proficiency: Microsoft Word
Demonstrated capacity to work with culturally diverse, low-income populations
Ability to maintain strict confidentiality
Strong leadership skills
Attention to detail
Excellent crisis intervention skills
Ability to work as a member of a multi-disciplinary service team
Excellent knowledge of substance abuse and mental health issues
Excellent benefit advocacy skills
Demonstrated ability to work as a team
Excellent problem solving skills
Strong communication skills
Minimum Qualifications
Bachelor's degree combined with 3-5 years of relevant professional experience
Two years experience working with very low-income people in a social service setting
Two years of experience working with families and/or elderly populations
One year of experience providing supervision and oversight to staff
Demonstrated knowledge and understanding of substance abuse and mental health issues and their effects on individuals, families, elderly and immigrant populations
Demonstrated knowledge and understanding of issues related to aging in place
Knowledge of current resources and service/benefits programs in San Francisco and the Greater Bay Area
Preferred Qualifications
Masters Degree in Social Work or a related field
Bi-lingual: Spanish/English or Cantonese/English
Experience working within a Harm Reduction Model
Experience working in a Permanent Supportive Housing setting
Experience providing housing stabilization, housing retention, and eviction prevention services
Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.
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Description Job Title:
Social Worker Site Supervisor
Department:
Tenant and Community Services
Employment Status:
Full-Time; Exempt
Pay Range:
$82,700 - $90,800/year
Location:
222 Taylor, San Francisco, 94102
Schedule:
Monday - Friday 9:00 am - 5:30 pm, 4 days onsite, 1 day remote
Summary:
Under the general direction of the Support Services Manager, the Social Worker/Site Supervisor is responsible for assisting residents living in TNDC properties with housing stabilization & retention by providing counseling and support services, community outreach, advocacy, information, and referrals to existing off-site providers. The Social Worker/Site Supervisor is also responsible for the supervision of off-site Social Workers. The position is full-time (40 hours per week), exempt.
Responsibilities
Deliver support services programs for tenants using a lens of cultural humility
Provide supervision to on and off-site Social Work Staff
Hire, orient and train new supervisees
Manage a caseload of individuals
Assertively and regularly outreach to all assigned tenants, including home visits
Identify tenants in need of services and maintain awareness of tenant's overall health status; including but not limited to specific medical, mental health and substance use needs
Complete comprehensive Intakes and Assessments with assigned tenants
Provide assigned tenants with trauma informed case-management and supportive counseling
Provide housing stabilization, retention and eviction prevention services
Provide tenants with family focused information and referrals to off-site service providers in the community
Provide supportive counseling, and case management services to ensure the successful transition of clients and their families to community based resources
Provide crisis intervention, conflict resolution
Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30-days of after-care
Organize and facilitate community-building activities including but not limited to; produce drops, cultural celebrations, large and small group social events, holiday celebrations, skill building workshops, and informational workshops
Serve as liaison/advocate for tenants with Property Management and off-site service providers
Attend all weekly meetings with assigned Property Management staff
Attend all regularly scheduled meetings
Attend all on-site Property Management facilitated Tenant Meetings
Develop new resources and relationships with outside service providers
Attend monthly off-site community meetings as assigned
Comply with all mandated reporting requirements, including Adult Protective Services & Child Protective Services
Comply with all HIPAA and PHI policies and procedures
Maintain accurate and up-to-date records and files on all tenants receiving services using TNDCs CIRCE electronic database
Document and monitor tenant intakes and assessments using the SF City and County Clarity ONE System
Participate in processing all intakes for targeted DPH, MHSA, and S+C referrals through San Francisco's Coordinated Entry System and in partnership with TNDCs Property Management
Carry and respond promptly to cell phone calls daily and after regular business hours
Other duties as assigned
Qualifications
Required Skills
Knowledge of and sensitivity to issues of homelessness
Strong analytical skills
Ability to handle a variety of tasks simultaneously
Initiative and creativity
Computer proficiency: Microsoft Word
Demonstrated capacity to work with culturally diverse, low-income populations
Ability to maintain strict confidentiality
Strong leadership skills
Attention to detail
Excellent crisis intervention skills
Ability to work as a member of a multi-disciplinary service team
Excellent knowledge of substance abuse and mental health issues
Excellent benefit advocacy skills
Demonstrated ability to work as a team
Excellent problem solving skills
Strong communication skills
Minimum Qualifications
Bachelor's degree combined with 3-5 years of relevant professional experience
Two years experience working with very low-income people in a social service setting
Two years of experience working with families and/or elderly populations
One year of experience providing supervision and oversight to staff
Demonstrated knowledge and understanding of substance abuse and mental health issues and their effects on individuals, families, elderly and immigrant populations
Demonstrated knowledge and understanding of issues related to aging in place
Knowledge of current resources and service/benefits programs in San Francisco and the Greater Bay Area
Preferred Qualifications
Masters Degree in Social Work or a related field
Bi-lingual: Spanish/English or Cantonese/English
Experience working within a Harm Reduction Model
Experience working in a Permanent Supportive Housing setting
Experience providing housing stabilization, housing retention, and eviction prevention services
Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.
#J-18808-Ljbffr