Creature Comforts Animal Emergency Clinic
Veterinary Customer Service Representative
Creature Comforts Animal Emergency Clinic, Santee, South Carolina, United States, 29142
Job Description
We're looking for a friendly, organized, and compassionate
Veterinary Receptionist
to be the welcoming face and helpful voice of our practice. You'll play a vital role in ensuring smooth daily operations while providing outstanding client service and support to our veterinary team.
About the Role:
As a Veterinary Receptionist, you will be the first point of contact for clients—both in person and over the phone. You’ll help guide them through their visits with empathy, professionalism, and care.
Your responsibilities will include:
Greeting clients and patients warmly upon arrival
Maintaining a clean, organized, and welcoming front desk and lobby area
Triage client concerns and direct them appropriately
Answering phone calls and emails; routing inquiries as needed
Scheduling appointments efficiently to maintain daily flow
Checking clients in and out, processing payments, and reviewing invoices
Offering emotional support during sensitive or stressful situations
Supporting a positive client experience from start to finish
Qualifications: Qualifications
Who We’re Looking For:
At least 1 year of veterinary receptionist or animal care experience preferred
Compassionate, calm, and confident communicator
Detail-oriented and able to multitask in a fast-paced setting
Strong computer and organizational skills
Positive attitude, team player, and proactive problem-solver
Self-starter with a desire for continued learning and professional growth
Additional Information
**
Job Type: ** Full-time and Part-time
**
Hospital Hours: ** Monday – Friday: 7:00 am – 6:00 pm, Saturday 7:00 am – 4:00 pm, Sunday 9:00 am – 3:00 pm
**
Pay: ** $18-$22/hr
**
We offer our staff: **
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
**
Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
*
** **For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visithttps://allianceanimal.com/additionaljobdescriptiondetails/. ****
#SS2
We're looking for a friendly, organized, and compassionate
Veterinary Receptionist
to be the welcoming face and helpful voice of our practice. You'll play a vital role in ensuring smooth daily operations while providing outstanding client service and support to our veterinary team.
About the Role:
As a Veterinary Receptionist, you will be the first point of contact for clients—both in person and over the phone. You’ll help guide them through their visits with empathy, professionalism, and care.
Your responsibilities will include:
Greeting clients and patients warmly upon arrival
Maintaining a clean, organized, and welcoming front desk and lobby area
Triage client concerns and direct them appropriately
Answering phone calls and emails; routing inquiries as needed
Scheduling appointments efficiently to maintain daily flow
Checking clients in and out, processing payments, and reviewing invoices
Offering emotional support during sensitive or stressful situations
Supporting a positive client experience from start to finish
Qualifications: Qualifications
Who We’re Looking For:
At least 1 year of veterinary receptionist or animal care experience preferred
Compassionate, calm, and confident communicator
Detail-oriented and able to multitask in a fast-paced setting
Strong computer and organizational skills
Positive attitude, team player, and proactive problem-solver
Self-starter with a desire for continued learning and professional growth
Additional Information
**
Job Type: ** Full-time and Part-time
**
Hospital Hours: ** Monday – Friday: 7:00 am – 6:00 pm, Saturday 7:00 am – 4:00 pm, Sunday 9:00 am – 3:00 pm
**
Pay: ** $18-$22/hr
**
We offer our staff: **
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
**
Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
*
** **For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visithttps://allianceanimal.com/additionaljobdescriptiondetails/. ****
#SS2