UCSF Health
Overview
Admitting Worker PD at UCSF Health. Under the supervision of the Patient Access Services Manager, the Admitting Representative is responsible for greeting, patient identification, check-in, registering patients, and coordinating escort upon arrival for services. The registration process includes gathering demographic and financial information and entering it into the computer system quickly and accurately. Duties include cash collection and posting as appropriate. The Admitting Representative must provide superior customer service and maintain a high degree of professionalism. The role requires the use of various hospital information systems to communicate with patients and visitors and to respond to inquiries. All duties must comply with Medical Center policies and procedures. Responsibilities
Greet patients and verify identity; check-in and register patients; coordinate escort on arrival for services. Gather demographic and financial information and accurately enter data into the computer system. Handle cash collection and posting as appropriate. Provide superior customer service and maintain professionalism in all interactions. Utilize hospital information systems to communicate with patients and visitors and respond to inquiries. Adhere to Medical Center Policies and Procedures. Required Qualifications
Flexibility to orient and work at all UCSF Health locations High school diploma or GED or equivalent Strong customer service skills Prior experience in healthcare, insurance-related or comparable level Ability to multi-task and prioritize Ability to follow instructions; work quickly and accurately in a fast-paced environment Basic PC skills and proficiency in Microsoft Office; typing 30 wpm Articulate and concise oral communication and the ability to write clearly Ability to work collaboratively with a culturally diverse staff and patient/family population Ability to work independently with minimum supervision Preferred Qualifications
Two (2) years’ of recent experience in hospital registration and/or admission procedures Basic knowledge of medical terminology Knowledge of government program regulations, Medi-Cal, Medicare, MIA, CCS, and other third-party payors About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve. UCSF Health is consistently ranked among the top hospitals nationwide and is committed to providing a rewarding work experience while delivering high-quality care. The organization supports continuous learning and professional growth. Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Details
Job Code and Payroll Title: 009033 ADMITTING WORKER Job Category: Allied Health Bargaining Unit: AFSCME-EX Employee Class: Per Diem Percentage: 20% Location: San Francisco, CA Campus: St. Francis Work Style: Fully On-Site Shift: Rotating, Weekends, Variable Shift Length: 8 Hours
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Admitting Worker PD at UCSF Health. Under the supervision of the Patient Access Services Manager, the Admitting Representative is responsible for greeting, patient identification, check-in, registering patients, and coordinating escort upon arrival for services. The registration process includes gathering demographic and financial information and entering it into the computer system quickly and accurately. Duties include cash collection and posting as appropriate. The Admitting Representative must provide superior customer service and maintain a high degree of professionalism. The role requires the use of various hospital information systems to communicate with patients and visitors and to respond to inquiries. All duties must comply with Medical Center policies and procedures. Responsibilities
Greet patients and verify identity; check-in and register patients; coordinate escort on arrival for services. Gather demographic and financial information and accurately enter data into the computer system. Handle cash collection and posting as appropriate. Provide superior customer service and maintain professionalism in all interactions. Utilize hospital information systems to communicate with patients and visitors and respond to inquiries. Adhere to Medical Center Policies and Procedures. Required Qualifications
Flexibility to orient and work at all UCSF Health locations High school diploma or GED or equivalent Strong customer service skills Prior experience in healthcare, insurance-related or comparable level Ability to multi-task and prioritize Ability to follow instructions; work quickly and accurately in a fast-paced environment Basic PC skills and proficiency in Microsoft Office; typing 30 wpm Articulate and concise oral communication and the ability to write clearly Ability to work collaboratively with a culturally diverse staff and patient/family population Ability to work independently with minimum supervision Preferred Qualifications
Two (2) years’ of recent experience in hospital registration and/or admission procedures Basic knowledge of medical terminology Knowledge of government program regulations, Medi-Cal, Medicare, MIA, CCS, and other third-party payors About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve. UCSF Health is consistently ranked among the top hospitals nationwide and is committed to providing a rewarding work experience while delivering high-quality care. The organization supports continuous learning and professional growth. Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Details
Job Code and Payroll Title: 009033 ADMITTING WORKER Job Category: Allied Health Bargaining Unit: AFSCME-EX Employee Class: Per Diem Percentage: 20% Location: San Francisco, CA Campus: St. Francis Work Style: Fully On-Site Shift: Rotating, Weekends, Variable Shift Length: 8 Hours
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