ADMITTING WORKER PD

Job Summary Under the supervision of the Admissions and Registration Supervisor in collaboration with the Patient Care Unit Manager, the Senior Admitting Worker is generally assigned a primary work unit, but may rotate or be assigned to any area or site as outlined in the Admitting Department Expectations. The Senior Admitting Worker is responsible for greeting, patient identification, check-in, registering patients, and coordinating escort upon arrival for services and/or after triage by the nurse. The registration process includes gathering demographic, financial and cash collection information and entering it into the computer system quickly and accurately. The Senior Admitting Worker must understand their role and be able to provide superior customer service and maintain a high degree of professionalism. He or she is required to utilize a variety of hospital information systems to effectively communicate with patients and visitors and to effectively respond to inquiries. The Admitting Representative must comply with all guidelines put forth by the Medical Center Policies and Procedure. All Senior Admitting Workers have a critical influence on a patients’ health care experience in our Medical Center and must act as an ambassador of services. The incumbent is responsible to meet patient needs, demonstrate a willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service are consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.

Do not wait to apply after reading this description a high application volume is expected for this opportunity. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $34.71 - $43.42 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please note that details are available on the UCSF compensation and benefits resources (information not reproduced here). Required Qualifications

Two years experience at the Admitting Worker or comparable level High School Diploma or equivalent Proficiency in health insurance eligibility and authorization requirements Proficiency in reimbursement financial policies ADT experience required, knowledge of office machines; typing 30 wpm Must have basic PC skills Ability to problem solve; ability to analyze data and recommend changes Able to multi task and prioritize Ability to follow instructions; work quickly and accurately in a fast paced environment Analytically and grammatically skilled for effective verbal and written communication Articulate and concise oral communication and the ability to write clearly and concisely Strong customer service skills Ability to work collaboratively with a culturally diverse staff and patient/family population Ability to work independently with minimum supervision The flexibility to orient and work at all UCSF Health locations Preferred Qualifications

Second language Previous experience in hospital setting Basic knowledge of Medical Terminology Knowledge of government program regulations, MediCal, Medicare, MIA, CCS, and other third party payors About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here (text omitted). Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Organization Health Job Code and Payroll Title 009034 ADMITTING WORKER PD Job Category Allied Health Bargaining Unit American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX) Employee Class Per Diem Percentage 20% Location San Francisco, CA Campus St. Francis Work Style Fully On-Site Shift Evenings, Nights, Weekends Shift Length 8 Hours

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