Digital Realty
Manager – Network Observability Platform and Automation
Digital Realty, Ashburn, Virginia, United States, 22011
Overview
Manager – Network Observability Platform and Automation
– Digital Realty
Location: Austin, Boston, Dallas, Ashburn, Chicago
What You’ll Do In this role you will be responsible for oversight of Digital Realty’s Observability stack. The ideal candidate combines network engineering, network operations, and software understanding with engineering principles. You will focus on delivering operational discipline and embracing key operational principles including automation, agile development, and scripting.
Team Leadership
Manage and mentor a team of SREs, fostering their growth and development.
Set team goals, prioritize projects, and ensure alignment with organizational objectives.
Conduct performance reviews and provide constructive feedback.
Build a positive and collaborative team environment.
Technical Oversight
Oversee the design, implementation, and maintenance of reliable infrastructure and services.
Collaborate with other teams to define requirements, standards, and best practices.
Identify and address performance bottlenecks and ensure system stability.
Implement and improve monitoring and observability frameworks.
Operational Excellence
Manage on-call rotations and incident response to minimize downtime and ensure swift resolution.
Drive automation efforts to reduce manual tasks and improve efficiency.
Implement structured engineering and operations processes.
Analyze and evaluate existing processes to identify opportunities for improvement.
Strategic Planning
Develop and implement the long-term reliability strategy for the organization.
Make decisions about build vs. buy for tools and technologies.
Ensure alignment with business goals and customer expectations.
Manage relationships with vendors and other stakeholders.
Communication and Collaboration
Act as a bridge between technical teams and other departments.
Represent the SRE team to stakeholders and communicate effectively.
Collaborate with other engineering teams to ensure efficient workflows.
Foster a blameless postmortem culture and continuous learning.
Key Skills and Experience
Strong technical background in distributed systems, cloud computing, and related technologies.
Proven experience in managing and mentoring technical teams.
Excellent problem-solving and communication skills.
Experience with monitoring, automation, and incident management.
Understanding of SLOs, SLIs, and SLAs.
Familiarity with DevOps and Agile practices.
Qualifications
10+ years of operations and engineering experience
5+ years of team building and management
3+ years of network engineering in large scale data center environments
Bachelor’s degree in computer science (or equivalent training) preferred
Expertise in Layer 3 routing (BGP, IS-IS, etc) and Layer 2 switching (802.1Q, STP, etc) protocols
Experience with virtual networking concepts such as EVPN, VXLAN, Open vSwitch
Experience working with automation tools (Ansible, Terraform, etc)
Comfort with Python (or equivalent language)
Strong experience working with Linux systems and tools
Experience with virtual routing in Linux with FRR or similar software preferred
Experience with AWS preferred
A basic understanding of software development tools (GitHub, Jenkins, etc) and software development practices
Ability to understand high-level network design and its impacts across the infrastructure
Ability to work independently on complex and unique enterprise engineering projects
Strong analytical and troubleshooting skills
Strong communication skills
A Bit About Us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a PDx solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.
What We Can Offer You Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. You’ll work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range: $120,000 - $130,000 annually.
Benefits: For this role, benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
Notes The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law.
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– Digital Realty
Location: Austin, Boston, Dallas, Ashburn, Chicago
What You’ll Do In this role you will be responsible for oversight of Digital Realty’s Observability stack. The ideal candidate combines network engineering, network operations, and software understanding with engineering principles. You will focus on delivering operational discipline and embracing key operational principles including automation, agile development, and scripting.
Team Leadership
Manage and mentor a team of SREs, fostering their growth and development.
Set team goals, prioritize projects, and ensure alignment with organizational objectives.
Conduct performance reviews and provide constructive feedback.
Build a positive and collaborative team environment.
Technical Oversight
Oversee the design, implementation, and maintenance of reliable infrastructure and services.
Collaborate with other teams to define requirements, standards, and best practices.
Identify and address performance bottlenecks and ensure system stability.
Implement and improve monitoring and observability frameworks.
Operational Excellence
Manage on-call rotations and incident response to minimize downtime and ensure swift resolution.
Drive automation efforts to reduce manual tasks and improve efficiency.
Implement structured engineering and operations processes.
Analyze and evaluate existing processes to identify opportunities for improvement.
Strategic Planning
Develop and implement the long-term reliability strategy for the organization.
Make decisions about build vs. buy for tools and technologies.
Ensure alignment with business goals and customer expectations.
Manage relationships with vendors and other stakeholders.
Communication and Collaboration
Act as a bridge between technical teams and other departments.
Represent the SRE team to stakeholders and communicate effectively.
Collaborate with other engineering teams to ensure efficient workflows.
Foster a blameless postmortem culture and continuous learning.
Key Skills and Experience
Strong technical background in distributed systems, cloud computing, and related technologies.
Proven experience in managing and mentoring technical teams.
Excellent problem-solving and communication skills.
Experience with monitoring, automation, and incident management.
Understanding of SLOs, SLIs, and SLAs.
Familiarity with DevOps and Agile practices.
Qualifications
10+ years of operations and engineering experience
5+ years of team building and management
3+ years of network engineering in large scale data center environments
Bachelor’s degree in computer science (or equivalent training) preferred
Expertise in Layer 3 routing (BGP, IS-IS, etc) and Layer 2 switching (802.1Q, STP, etc) protocols
Experience with virtual networking concepts such as EVPN, VXLAN, Open vSwitch
Experience working with automation tools (Ansible, Terraform, etc)
Comfort with Python (or equivalent language)
Strong experience working with Linux systems and tools
Experience with virtual routing in Linux with FRR or similar software preferred
Experience with AWS preferred
A basic understanding of software development tools (GitHub, Jenkins, etc) and software development practices
Ability to understand high-level network design and its impacts across the infrastructure
Ability to work independently on complex and unique enterprise engineering projects
Strong analytical and troubleshooting skills
Strong communication skills
A Bit About Us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a PDx solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.
What We Can Offer You Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. You’ll work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range: $120,000 - $130,000 annually.
Benefits: For this role, benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
Notes The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law.
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