Senior Technical Consultant- SecOps (Remote)

Senior Technical Consultant- SecOps (Remote) Overview As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.

Responsibilities

Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow

Develop custom software solutions as required through scripting and software development

Prepare technical documentation as specified in customer contracts and as internally required

Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software

Write/create custom business rules, client scripts, script includes, UI policies, ACLs, data policies, UI scripts

Troubleshoot basic configuration/script issues

Attend requirements review and validation sessions as required

Participate in scrum ceremonies

Deliver measurable results within the appropriate timeline resulting in positive customer feedback

Perform code review of peers as needed

Work independently and actively support other Technical Consultants as mentor and team lead

Lead sessions in implementation practices

Qualifications

2+ years delivering technical solutions on the ServiceNow platform

1+ year in a consulting role, delivering software implementations preferred

Very strong working expertise with configuration and customization of solutions in one or more of the following specializations: ServiceNow Mainline Application(s) (SecOps and IRM or other products) Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) ServiceNow Application Development (Scoped Applications) 3rd Party Integrations Development (REST, SOAP, MID Servers, or other products) ServiceNow development experience with CSM or HRSD modules preferred Expertise with JavaScript and ServiceNow JavaScript APIs

Working proficiency in web services (REST, SOAP) as well as XML and JSON

Practical knowledge or experience with Operating Systems (Linux, Windows)

Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports

Knowledge of relational databases (MySQL, MSSQL, Oracle)

Experience in multiple application architectures and supporting technologies

Experience with scripting languages such as PERL, JavaScript, Python, and Shell

Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models

Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies

Thorough working knowledge in IT Operations Management or IT Service Management is critical

Certifications and clearances

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

1 ServiceNow Mainline Implementation Certification (SIR and VR) required

ITIL v3 or v4 Certification preferred

Maintain active government security clearance if applicable

Compensation The starting pay range for this role is $125,000.00 - $165,000.00. Actual compensation depends on factors including location, relevant experience, technical skills, and other qualifications.

Seniority level Mid-Senior level

Employment type Full-time

Job function Information Technology

Industries IT Services and IT Consulting

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