GlideFast Consulting
Senior Technical Consultant- SecOps (Remote)
Overview
As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.
Responsibilities
- Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
- Develop custom software solutions as required through scripting and software development
- Prepare technical documentation as specified in customer contracts and as internally required
- Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
- Write/create custom business rules, client scripts, script includes, UI policies, ACLs, data policies, UI scripts
- Troubleshoot basic configuration/script issues
- Attend requirements review and validation sessions as required
- Participate in scrum ceremonies
- Deliver measurable results within the appropriate timeline resulting in positive customer feedback
- Perform code review of peers as needed
- Work independently and actively support other Technical Consultants as mentor and team lead
- Lead sessions in implementation practices
Qualifications
- 2+ years delivering technical solutions on the ServiceNow platform
- 1+ year in a consulting role, delivering software implementations preferred
- Very strong working expertise with configuration and customization of solutions in one or more of the following specializations: ServiceNow Mainline Application(s) (SecOps and IRM or other products) Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) ServiceNow Application Development (Scoped Applications) 3rd Party Integrations Development (REST, SOAP, MID Servers, or other products) ServiceNow development experience with CSM or HRSD modules preferred Expertise with JavaScript and ServiceNow JavaScript APIs
- Working proficiency in web services (REST, SOAP) as well as XML and JSON
- Practical knowledge or experience with Operating Systems (Linux, Windows)
- Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
- Knowledge of relational databases (MySQL, MSSQL, Oracle)
- Experience in multiple application architectures and supporting technologies
- Experience with scripting languages such as PERL, JavaScript, Python, and Shell
- Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
- Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies
- Thorough working knowledge in IT Operations Management or IT Service Management is critical
Certifications and clearances
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- 1 ServiceNow Mainline Implementation Certification (SIR and VR) required
- ITIL v3 or v4 Certification preferred
- Maintain active government security clearance if applicable
Compensation
The starting pay range for this role is $125,000.00 - $165,000.00. Actual compensation depends on factors including location, relevant experience, technical skills, and other qualifications.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- IT Services and IT Consulting