Behavioral Health Network, Inc (BHN)
Overview
Program Director – Intensive Care Coordination (ICC)
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Behavioral Health Network, Inc (BHN) . Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. If you’re a mission-driven leader with a passion for supporting youth and families through Wraparound care, consider joining our Community Wraparound Division as our next
Program Director for Intensive Care Coordination (ICC) .
What We Offer
A supportive leadership team and collaborative work culture
Competitive salary and comprehensive benefits
Health, dental, and vision insurance
Generous paid time off and holidays
403(b) retirement plan with employer match
Mileage reimbursement
Opportunities for professional growth, training, and advancement
Key Responsibilities Administrative Oversight
Ensure day-to-day operations and compliance with licensing, regulatory, and funder standards
Serve as liaison to internal departments and external partners, including funders and payors
Oversee staff hiring, training, and evaluation in collaboration with division leadership
Lead recruitment and retention efforts and maintain team performance expectations
Manage quality improvement initiatives and fidelity measurement requirements
Organize and facilitate System of Care meetings and other collaborative efforts
Respond to complaints, on-call needs, and escalated issues
Clinical Oversight
Provide ongoing clinical supervision and consultation to direct care and supervisory staff
Ensure implementation of the program’s clinical philosophy, standards, and policies
Guide team development and adherence to Wraparound model
Support service coordination across internal and external providers
Oversee staff development, training, and clinical documentation quality
Support internship/practicum placements and sign off on assessments as needed
Who You Are
You have a Master’s degree in a mental health-related field
You hold independent licensure (LICSW, LMHC, LMFT, etc.)
You are certified in the Massachusetts CANS or willing to become certified upon hire
You have at least 5 years of post-graduate experience working with youth and families
You bring 3+ years of supervisory and/or program management experience
You have experience in home-based or Wraparound services (preferred)
You are organized, collaborative, and skilled in managing staff and service systems
You bring strong interpersonal, communication, and leadership skills
You are proficient with electronic documentation systems and email communication
You have a valid driver’s license and reliable transportation
About BHN Behavioral Health Network has been providing comprehensive behavioral health services to individuals and families throughout Western Massachusetts since 1938. BHN is a trauma-informed and recovery-oriented organization committed to equity, inclusion, and empowering those we serve.
Apply Today Join BHN and help us lead a dedicated team providing strength-based, family-driven care. Apply now at www.bhnworks.org or click “Apply for Job” to begin your journey with us.
Seniority level
Director
Employment type
Full-time
Job function
Business Development and Sales
Industries
Mental Health Care
#J-18808-Ljbffr
at
Behavioral Health Network, Inc (BHN) . Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. If you’re a mission-driven leader with a passion for supporting youth and families through Wraparound care, consider joining our Community Wraparound Division as our next
Program Director for Intensive Care Coordination (ICC) .
What We Offer
A supportive leadership team and collaborative work culture
Competitive salary and comprehensive benefits
Health, dental, and vision insurance
Generous paid time off and holidays
403(b) retirement plan with employer match
Mileage reimbursement
Opportunities for professional growth, training, and advancement
Key Responsibilities Administrative Oversight
Ensure day-to-day operations and compliance with licensing, regulatory, and funder standards
Serve as liaison to internal departments and external partners, including funders and payors
Oversee staff hiring, training, and evaluation in collaboration with division leadership
Lead recruitment and retention efforts and maintain team performance expectations
Manage quality improvement initiatives and fidelity measurement requirements
Organize and facilitate System of Care meetings and other collaborative efforts
Respond to complaints, on-call needs, and escalated issues
Clinical Oversight
Provide ongoing clinical supervision and consultation to direct care and supervisory staff
Ensure implementation of the program’s clinical philosophy, standards, and policies
Guide team development and adherence to Wraparound model
Support service coordination across internal and external providers
Oversee staff development, training, and clinical documentation quality
Support internship/practicum placements and sign off on assessments as needed
Who You Are
You have a Master’s degree in a mental health-related field
You hold independent licensure (LICSW, LMHC, LMFT, etc.)
You are certified in the Massachusetts CANS or willing to become certified upon hire
You have at least 5 years of post-graduate experience working with youth and families
You bring 3+ years of supervisory and/or program management experience
You have experience in home-based or Wraparound services (preferred)
You are organized, collaborative, and skilled in managing staff and service systems
You bring strong interpersonal, communication, and leadership skills
You are proficient with electronic documentation systems and email communication
You have a valid driver’s license and reliable transportation
About BHN Behavioral Health Network has been providing comprehensive behavioral health services to individuals and families throughout Western Massachusetts since 1938. BHN is a trauma-informed and recovery-oriented organization committed to equity, inclusion, and empowering those we serve.
Apply Today Join BHN and help us lead a dedicated team providing strength-based, family-driven care. Apply now at www.bhnworks.org or click “Apply for Job” to begin your journey with us.
Seniority level
Director
Employment type
Full-time
Job function
Business Development and Sales
Industries
Mental Health Care
#J-18808-Ljbffr