Infosys
Techno Functional Order Management and Returns Consultant
Infosys, San Jose, California, United States, 95199
Overview
Techno-Functional Order Management and Returns Consultant – Infosys
Infosys is seeking a Techno-functional Consultant with experience in Cisco Services and Logistics / Order Management and Returns. The Infosys Communications, Media, and Technology (CMT) unit drives digital transformation for clients in telecommunications, media, and technology sectors.
Responsibilities
Analyze client business processes to identify optimization opportunities and align them with industry standards and best practices.
Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain insights.
Collaborate with technical teams to document system customizations and configurations, drafting SOPs and workflows that align with functional requirements of the relevant sector.
Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability.
Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs to ensure system stability and performance post-implementation.
Your contribution to the team
Collaborative spirit and excellent communication skills.
Strong analytical and coordination skills with a focus on process optimization.
Ability to create detailed process maps and technical documentation.
Required Skills And Qualifications
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Domain experience in Pega Order Management & Returns.
Preferred Skills
Experience in Oracle.
Location and Work Authorization All applicants authorized to work in the United States are encouraged to apply. The candidate must be located within commuting distance of San Jose, CA or willing to relocate to the area.
Compensation Base pay range: $90,751.00/yr – $146,415.00/yr. Your actual pay will be based on your skills and experience; talk with your recruiter to learn more.
About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation with an AI-powered core and agile digital at scale. We foster continuous learning and the transfer of digital skills and ideas from our innovation ecosystem.
Equal Employment Opportunity Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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Infosys is seeking a Techno-functional Consultant with experience in Cisco Services and Logistics / Order Management and Returns. The Infosys Communications, Media, and Technology (CMT) unit drives digital transformation for clients in telecommunications, media, and technology sectors.
Responsibilities
Analyze client business processes to identify optimization opportunities and align them with industry standards and best practices.
Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain insights.
Collaborate with technical teams to document system customizations and configurations, drafting SOPs and workflows that align with functional requirements of the relevant sector.
Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability.
Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs to ensure system stability and performance post-implementation.
Your contribution to the team
Collaborative spirit and excellent communication skills.
Strong analytical and coordination skills with a focus on process optimization.
Ability to create detailed process maps and technical documentation.
Required Skills And Qualifications
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Domain experience in Pega Order Management & Returns.
Preferred Skills
Experience in Oracle.
Location and Work Authorization All applicants authorized to work in the United States are encouraged to apply. The candidate must be located within commuting distance of San Jose, CA or willing to relocate to the area.
Compensation Base pay range: $90,751.00/yr – $146,415.00/yr. Your actual pay will be based on your skills and experience; talk with your recruiter to learn more.
About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation with an AI-powered core and agile digital at scale. We foster continuous learning and the transfer of digital skills and ideas from our innovation ecosystem.
Equal Employment Opportunity Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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