Silicon Motion
Overview
This position will be responsible for supporting Solid State Drive controller products for specific customers. This role will work closely with customers and collaborate with the core engineering team. Base pay range
$140,000.00/yr - $180,000.00/yr Responsibilities
Competent to work independently with cross functional departments. Responsible for project management including the technical relationship with the assigned customer. The FAE should be the go-to person for the customers technical contacts. Responsible for handling the first level for all technical matters including product discussions, FA/debug, JIRA tracking/closure and project monitoring. Work with firmware/system/ASIC engineers on resolving customer issues. Minimum requirements / Qualifications
Minimum 3+ years field support experience in semiconductor industry Proficient in verbal, written and presentation skills Familiar with system hardware design Good knowledge of schematic capture and PCB layout Strong ability to comprehend technical discussion and write notes/summaries Must enjoy working with dynamic people and building client relationships Familiar with PC system architecture and Windows/Linux OS environment Experience in SSD system debugging and SSD firmware is a plus Good knowledge of NAND flash, SATA, PCIe and NVMe standards is a plus Compensation, benefits and culture
Highly competitive salaries differentiated by performance Annual merit increases RSU for eligible employees Year-end bonus Invention and patent awards 401(k) employer matching Length of service awards Comprehensive health insurance plans for eligible employees and dependents For applying to this position or more information regarding recruitment, please contact: jobs@siliconmotion.com Seniority level
Mid-Senior level Employment type
Full-time Industry
Semiconductor Manufacturing
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This position will be responsible for supporting Solid State Drive controller products for specific customers. This role will work closely with customers and collaborate with the core engineering team. Base pay range
$140,000.00/yr - $180,000.00/yr Responsibilities
Competent to work independently with cross functional departments. Responsible for project management including the technical relationship with the assigned customer. The FAE should be the go-to person for the customers technical contacts. Responsible for handling the first level for all technical matters including product discussions, FA/debug, JIRA tracking/closure and project monitoring. Work with firmware/system/ASIC engineers on resolving customer issues. Minimum requirements / Qualifications
Minimum 3+ years field support experience in semiconductor industry Proficient in verbal, written and presentation skills Familiar with system hardware design Good knowledge of schematic capture and PCB layout Strong ability to comprehend technical discussion and write notes/summaries Must enjoy working with dynamic people and building client relationships Familiar with PC system architecture and Windows/Linux OS environment Experience in SSD system debugging and SSD firmware is a plus Good knowledge of NAND flash, SATA, PCIe and NVMe standards is a plus Compensation, benefits and culture
Highly competitive salaries differentiated by performance Annual merit increases RSU for eligible employees Year-end bonus Invention and patent awards 401(k) employer matching Length of service awards Comprehensive health insurance plans for eligible employees and dependents For applying to this position or more information regarding recruitment, please contact: jobs@siliconmotion.com Seniority level
Mid-Senior level Employment type
Full-time Industry
Semiconductor Manufacturing
#J-18808-Ljbffr