Silicon Motion
Overview
This position will be responsible for supporting Solid State Drive controller products for specific customers. This role will work closely with customers and collaborate with the core engineering team.
Base pay range
$140,000.00/yr - $180,000.00/yr
Responsibilities
- Competent to work independently with cross functional departments.
- Responsible for project management including the technical relationship with the assigned customer. The FAE should be the go-to person for the customer’s technical contacts.
- Responsible for handling the first level for all technical matters including product discussions, FA/debug, JIRA tracking/closure and project monitoring.
- Work with firmware/system/ASIC engineers on resolving customer issues.
Minimum requirements / Qualifications
- Minimum 3+ years field support experience in semiconductor industry
- Proficient in verbal, written and presentation skills
- Familiar with system hardware design
- Good knowledge of schematic capture and PCB layout
- Strong ability to comprehend technical discussion and write notes/summaries
- Must enjoy working with dynamic people and building client relationships
- Familiar with PC system architecture and Windows/Linux OS environment
- Experience in SSD system debugging and SSD firmware is a plus
- Good knowledge of NAND flash, SATA, PCIe and NVMe standards is a plus
Compensation, benefits and culture
- Highly competitive salaries differentiated by performance
- Annual merit increases
- RSU for eligible employees
- Year-end bonus
- Invention and patent awards
- 401(k) employer matching
- Length of service awards
- Comprehensive health insurance plans for eligible employees and dependents
For applying to this position or more information regarding recruitment, please contact:
Seniority level
- Mid-Senior level
Employment type
- Full-time
Industry
- Semiconductor Manufacturing