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Gong

Sales Engineer

Gong, San Francisco, California, United States, 94199

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Overview

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Sales Engineer

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Gong . Gong empowers revenue teams to improve productivity, predictability, and revenue growth by deeply understanding customers and business trends. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows essential for business success. More than 4,500 companies worldwide rely on Gong to unlock their revenue potential. For more information, visit gong.io. Our Sales Engineering team is expanding rapidly. We're seeking top-tier talent across levels — including Sales Engineers, Senior Sales Engineers, and Lead Sales Engineers. If you're passionate about Gong and driving value for customers, we encourage you to apply. Our team will carefully review your experience and be in touch to assess the best fit within our organization. These positions are hybrid-based roles (office and remote) and we are currently seeking candidates in the following areas: San Francisco, Salt Lake City, Austin, Chicago, or New York City.

Responsibilities

Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.

Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.

Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification.

Assist prospects and customers with business assessments (POCs, pilots).

Craft content to show customers how to leverage Gong for specific use cases.

Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers with highly complex use cases.

Translate complex business and technical requirements into simple terms.

Assist with RFPs and questionnaires in the context of sales cycles.

Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) to close deals.

Partner with Marketing on demand generation activities (webinars, conferences, events).

Contribute reusable assets to the Sales Engineering team and the company at large.

Collaborate with Product Marketing, Product Management, and Engineering to share voice of the customer feedback to influence our product roadmap and GTM strategies.

Qualifications

Customer-facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and related work experience.

Experience with sales technology: CRMs, cloud architecture, or telephony/web conference systems.

Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus.

Understanding of security and privacy pertaining to SaaS systems.

Understanding of key sales personas and workflows within a GTM organization, including forecasting and prospecting.

Excellent verbal and written communication skills; strong interpersonal and teamwork abilities.

Able to make the complex sound simple.

Perks & Benefits

Medical, dental, and vision plans with options to fit you and your family’s needs.

Wellbeing Fund - flexible wellness stipend.

Mental health benefits with covered therapy and coaching.

401(k) program.

Education & learning stipend for personal growth and development.

Flexible vacation time.

Paid parental leave.

Company-wide recharge days each quarter.

Work from home stipend for remote work.

Compensation The target OTE for these positions is $130,500-$220,000. Compensation is based on factors including job-related skills, qualifications, education, experience, and location. Gong maintains a location-based compensation structure, so ranges may vary by location. The total package may include base salary, incentive compensation, bonus, equity, and benefits. Some sales programs offer the potential to exceed target earnings for those who exceed targets.

Gong is an equal-opportunity employer. We value diversity and do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by law.

To review Gong's privacy policy, visit the Gong job candidates privacy notice for more details.

We’re always looking for outstanding Gongsters. If this role interests you, please apply. We may have additional roles for you to consider and would love to connect.

Note: We have noted a rise in recruiting impersonations. All Gong recruiting communications will come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

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