Postman
Overview Technical Community Associate at Postman. Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman helps developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration.
Ensure all your application information is up to date and in order before applying for this opportunity. The company is headquartered in San Francisco and has an office in Bangalore. Postman is privately held with funding from multiple investors. Learn more at postman.com. The Team The Postman Content Team creates and distributes high-quality, engaging resources that educate, inspire, and support developers throughout their API journey. Community plays a key role in amplifying this work by bringing developers together through events, challenges, discussion, and user-generated content. Together, the content and community functions drive awareness, adoption, and a sense of belonging within the Postman ecosystem. The Opportunity This is a hands-on role for someone who thrives in a dynamic, fast-paced environment and enjoys working directly with developers. You’ll work closely with our Senior Community Strategist and Head of Content to bring our community programs to life: empowering contributors, operationalizing ambassador workflows, and helping amplify the voices of our most passionate users. You’ll be the connective tissue between strategy and execution. You’ll help bring high-impact ideas to life through fast, thoughtful implementation, test ideas with real developers, gather feedback, and surface learnings to iterate and scale what works. You’ll engage where developers already are, participating in communities like Reddit, Discord, and other external forums to build trust and invite developers into our ecosystem. You’ll also build relationships with contributors and community members, ensuring they feel seen, supported, and inspired to create. This role combines execution and relationship-building. It is ideal for someone who loves testing ideas, building systems, and being in the middle of the action. What You’ll DoCommunity Ambassador Engagement
Build 1:1 relationships with top developers in our community (contributors, creators, and power users). Monitor Reddit and other external platforms to identify active Postman users, engage authentically, and guide them to our owned communities like Discord and Discourse. Support onboarding, communication, and reward fulfillment for a global network of community ambassadors. Identify spotlight-worthy community work and help elevate it across marketing channels. Strategy Testing & Implementation
Surface insights and feedback from the community to inform broader strategy and roadmap planning. Collaborate with DevRel, Product, and Marketing to test engagement strategies that drive developer participation. Support pilot programs and GTM-aligned activations like contributor showcases, live AMAs, and community challenges. Community Logistics & Operations
Manage behind-the-scenes operations that make programs run: content tracking, calendars, and deliverable logs. Own logistics for virtual community events. Maintain onboarding flows that scale contributor participation. Ensure everything is tracked, shipped, and followed through with attention to detail and a high bar for quality. About You
Have 3+ years in community operations, developer relations, or technical program management. Understand how developers think and what drives them to contribute. Have strong written communication skills across async, community, and public channels. Love bringing structure to chaos and are energized by improving processes, docs, and workflows. Bonus: You’ve helped run ambassador or contributor programs before. Salary: reasonably estimated base salary ranges from $89,000 to $99,000, plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience. What Else? Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. We provide wellness programs to support physical and mental health, and regular team-building events. We also have a donation-matching program. We’re building a long-term, inclusive culture where everyone can be the best version of themselves. Postman embraces a hybrid work model. For roles based in the San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3 days a week. Our approach balances flexibility and collaboration, grounded in feedback from our workforce and leadership. Our Values We create with curiosity, value transparency and honest communication about successes and failures. We focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued as an important part of the final product. We are dedicated to delivering the best products we can. Equal Opportunity Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or perception, national origin, age, marital status, protected veteran status, or disability status. Postman does not accept unsolicited resumes from headhunters or agencies. We will not pay fees to third-party agencies without a signed agreement with Postman.
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Ensure all your application information is up to date and in order before applying for this opportunity. The company is headquartered in San Francisco and has an office in Bangalore. Postman is privately held with funding from multiple investors. Learn more at postman.com. The Team The Postman Content Team creates and distributes high-quality, engaging resources that educate, inspire, and support developers throughout their API journey. Community plays a key role in amplifying this work by bringing developers together through events, challenges, discussion, and user-generated content. Together, the content and community functions drive awareness, adoption, and a sense of belonging within the Postman ecosystem. The Opportunity This is a hands-on role for someone who thrives in a dynamic, fast-paced environment and enjoys working directly with developers. You’ll work closely with our Senior Community Strategist and Head of Content to bring our community programs to life: empowering contributors, operationalizing ambassador workflows, and helping amplify the voices of our most passionate users. You’ll be the connective tissue between strategy and execution. You’ll help bring high-impact ideas to life through fast, thoughtful implementation, test ideas with real developers, gather feedback, and surface learnings to iterate and scale what works. You’ll engage where developers already are, participating in communities like Reddit, Discord, and other external forums to build trust and invite developers into our ecosystem. You’ll also build relationships with contributors and community members, ensuring they feel seen, supported, and inspired to create. This role combines execution and relationship-building. It is ideal for someone who loves testing ideas, building systems, and being in the middle of the action. What You’ll DoCommunity Ambassador Engagement
Build 1:1 relationships with top developers in our community (contributors, creators, and power users). Monitor Reddit and other external platforms to identify active Postman users, engage authentically, and guide them to our owned communities like Discord and Discourse. Support onboarding, communication, and reward fulfillment for a global network of community ambassadors. Identify spotlight-worthy community work and help elevate it across marketing channels. Strategy Testing & Implementation
Surface insights and feedback from the community to inform broader strategy and roadmap planning. Collaborate with DevRel, Product, and Marketing to test engagement strategies that drive developer participation. Support pilot programs and GTM-aligned activations like contributor showcases, live AMAs, and community challenges. Community Logistics & Operations
Manage behind-the-scenes operations that make programs run: content tracking, calendars, and deliverable logs. Own logistics for virtual community events. Maintain onboarding flows that scale contributor participation. Ensure everything is tracked, shipped, and followed through with attention to detail and a high bar for quality. About You
Have 3+ years in community operations, developer relations, or technical program management. Understand how developers think and what drives them to contribute. Have strong written communication skills across async, community, and public channels. Love bringing structure to chaos and are energized by improving processes, docs, and workflows. Bonus: You’ve helped run ambassador or contributor programs before. Salary: reasonably estimated base salary ranges from $89,000 to $99,000, plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience. What Else? Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. We provide wellness programs to support physical and mental health, and regular team-building events. We also have a donation-matching program. We’re building a long-term, inclusive culture where everyone can be the best version of themselves. Postman embraces a hybrid work model. For roles based in the San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3 days a week. Our approach balances flexibility and collaboration, grounded in feedback from our workforce and leadership. Our Values We create with curiosity, value transparency and honest communication about successes and failures. We focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued as an important part of the final product. We are dedicated to delivering the best products we can. Equal Opportunity Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or perception, national origin, age, marital status, protected veteran status, or disability status. Postman does not accept unsolicited resumes from headhunters or agencies. We will not pay fees to third-party agencies without a signed agreement with Postman.
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