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Bob's Discount Furniture

Director of Field Operations

Bob's Discount Furniture, Lakewood, New Jersey, us, 08701

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Overview

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. The Director of Field Operations is responsible for leading and optimizing outbound transportation operations while ensuring compliance, safety, and cost-efficiency across the supply chain. You will leverage your expertise in logistics leadership, transportation planning, compliance, vendor management, and operational excellence to oversee outbound freight execution and ensure timely, cost-effective deliveries to store and depot locations. This position is primarily home-based with regular virtual meetings and 20–30% travel to distribution centers, depots, and field locations.

Responsibilities

Lead and optimize outbound transportation operations, ensuring compliance, safety, and cost-efficiency across the supply chain.

Collaborate with cross-functional teams—including Distribution Centers, Delivery Operations, Safety, and external logistics partners—to drive performance and develop strategic initiatives for the transportation network.

Oversee outbound freight execution and ensure timely, cost-effective deliveries to store and depot locations.

Work from a primarily home-based environment with regular virtual meetings and 20–30% travel to distribution centers, depots, and field locations.

Minimum Qualifications

Bachelor’s degree in Operations Management, Supply Chain, Logistics, or related field (preferred)

10–15+ years of progressive experience in transportation or logistics management within a retail, wholesale, or multi-location environment

Experience with SAP (WMS) strongly preferred

Valid driver's license and familiarity with DOT regulations

Advanced proficiency in Microsoft Excel, Word, and PowerPoint

Strong analytical, organizational, and communication skills

Contract negotiation experience (asset, 3PL, lease agreements)

P&L experience, vendor/asset management, and vehicle maintenance oversight

Understanding of U.S. Customs/import processes is a plus

Leadership & Technical Competencies

Leadership Competencies

People Leadership: Lead and inspire a distributed logistics team across multiple locations, fostering collaboration and accountability.

Talent Development: Coach and develop CDL drivers, driver managers, and fleet personnel.

Accountability & Delegation: Set clear expectations, manage performance through KPIs, and empower teams to achieve outcomes.

Execution & Results: Deliver logistics projects on time, within scope, and under budget.

Behavioral Competencies

Sound Judgment: Apply data-driven decision-making.

Complex Problem Analysis: Identify inefficiencies and implement corrective actions.

Effective Communication: Strong written and verbal communication for both internal and external stakeholders.

Conflict Management: Manage disagreements constructively to align competing priorities.

Motivation: Build a performance-driven culture rooted in safety, service, and excellence.

Technical/Functional Competencies

Technical Proficiency: Skilled in SAP WMS and TMS systems, routing software, and fleet tracking tools.

Financial Acumen & KPI Management: Manage transportation budgets and drive cost-per-mile improvements.

Customer Satisfaction: Ensure service level adherence and timely deliveries.

Process Improvement: Lead initiatives using Lean, Six Sigma, or similar methodologies.

Strategic Planning: Align transportation strategies with corporate goals.

Preferred Competencies & Skills

Experience with 3PL providers, intermodal carriers, freight forwarders, and drayage operations.

Knowledge of fuel hedge management, asset utilization strategies, and backhaul optimization.

Familiarity with multi-regional yard and fleet management programs.

Openness to innovation and continuous learning in logistics technology and supply chain trends.

About Bob’s At Bob’s Discount Furniture, we’re a leading omni-channel retailer with over 200 stores and a culture that values skills-based hiring, diversity, and inclusion.

How We Will Support Your Success We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks

Competitive Medical, Dental, and Vision Insurance

Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!

401(k) Profit Sharing Plan with a generous company match

Pet Insurance and employer-paid Life Insurance options

Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways

Employee Discount starting on Day 1, plus exclusive partner discounts

And so much more!

Our Culture & Core Values At Bob’s Discount Furniture, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Diversity & Equal Opportunity We are committed to creating a place as diverse as the communities we serve. Bob’s Discount Furniture, Inc., provides equal employment opportunity to all employees and applicants. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state, or local law.

Accessibility or application assistance: talentacquisitionteam@mybobs.com

Compensation Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc.: $150,000 - $160,000

Job Details

Seniority level: Director

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Furniture and Home Furnishings Manufacturing, Manufacturing, and Retail

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