Site Reliability Engineer, Product - USDS
The Product Engineering team monitors and maintains the availability of TikTok, including services such as video playback, content discovery/recommendations, live streaming, and customer service feedback.
In order to enhance collaboration and cross-functional partnerships, among other things, the organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Responsibilities
- Collaborate with cross-functional teams to design, deploy, and operate large-scale, high-availability systems
- Develop and maintain automation tools and processes to improve the reliability and efficiency of our systems
- Act as a technical lead for SRE-related initiatives, providing guidance and mentorship to team members
- Work closely with software engineers to diagnose and resolve production issues
- Continuously monitor and evaluate the health of our systems, proactively identifying and addressing potential issues before they become problems
- Participate in an on-call rotation to provide 24/7 support for production systems
- Drive innovation and improvement in our infrastructure and processes through experimentation and research
- Participate in the design and implementation of disaster recovery plans
Qualifications
- Bachelor or above degree in Computer Science or a related technical discipline
- 5+ years experience in Site Reliability Engineering, Production Engineering or similar role, working with large-scale distributed systems
- Strong understanding of containers and container orchestration tools such as Docker and Kubernetes
- In-depth knowledge of Unix/Linux systems administration, network fundamentals and storage systems
- Proficiency in one or more programming languages, such as C, C++, Java, Python, Go, Ruby, Rust, JavaScript
- Strong analytical and problem-solving skills
Eligibility: Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.
About USDS
TikTok is the leading destination for short-form mobile video. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This division focuses on data protection policies and content assurance protocols to keep U.S. users safe. The teams within USDS span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement: This role requires working with systems that protect sensitive data and information and may be subject to strict national security-related screening.
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