Senior Site Reliability Engineer, Global E-Commerce - USDS
Overview
The Global E-commerce SRE team of US Tech and Product works with engineering and product teams to build and run large-scale, globally distributed, observable, fault-tolerant systems. As an SRE, you will deliver on production ownership and be responsible for observability and automation across complex, large-scale service mesh architectures.
Responsibilities
- Support the service level of a critical, revenue-generating e-commerce platform as well as related infrastructure and services. Focus on service reliability, highly scalable design, and release management in a cloud-native environment.
- Implement SRE practices around incident management and post-mortems while participating in on-call rotations.
- Define service level indicators and data-driven objectives to uphold and improve uptime, latency, and system health of a core production platform.
- Collaborate cross-functionally with engineering and product teams to ensure capacity planning and launch reviews are performed to enable transparent service delivery to customers.
- Automation geared towards efficiency, scalability, and service resiliency.
Qualifications
- Minimum Qualifications : This role is open to new graduates and requires a bachelor’s or master’s degree in engineering, computer science, or a related field. 5–7 years of experience writing code in Java, Go, Python, or similar languages. Understanding of Unix/Linux operating systems internals and networking. Experience with algorithms, data structures, complexity analysis and software design.
- Preferred Qualifications : Experience developing tools and APIs to reduce manual interaction with systems and applications using a variety of coding and scripting standards. Systematic problem-solving approach with strong communication skills and drive. Familiarity with running production-grade web services at scale and understanding cloud-native technologies and networking.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S. This security-first division focuses on data protection policies and content assurance protocols to keep U.S. users safe. USDS teams deliver on this commitment across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, and more.
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. It may be subject to strict national security-related screening.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. We strive to do great things with great people, fostering curiosity, humility, and impact in a rapidly growing tech company. We value resilience, learning, and collaboration with an "Always Day 1" mindset.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. If you need assistance, please reach out to us at tinyurl.com/USDS-RA.
Job Information
Compensation: The base salary range for this position in the selected city is $187,040 – $438,000 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay may be eligible for additional discretionary bonuses/incentives and restricted stock units. Benefits include day-one medical, dental, and vision insurance; 401(k) with company match; parental leave; disability coverage; life insurance; wellbeing benefits; and paid time off. The company reserves the right to modify benefits at any time. For Los Angeles County candidates, see accompanying equal opportunity statements and Fair Chance information.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Software Development
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