Tri C Company Inc
Leave Administrator
Department:
Human Resources
Location:
Jerry Sue Thornton Center
Reports To:
Director, Benefits
Recruitment Type:
External/Internal
Requisition ID:
req6442
Employment Type:
Full-Time Support Staff
Union Position:
Non-Union
Work Schedule:
Standard College Hours: M-F, 8:30 am - 5:00 pm
Number of Openings:
1
Job Description:
SUMMARY
Provides oversight of Leave anddisability administration for the College. Management of Americans with Disabilities Act (ADA) accommodations andWorkers Compensation claims. Responsiblefor continuous improvement of related leave policies, projects, and processesto ensure effectiveness and efficiency. Assists other Benefits and HumanResources staff with programming and initiatives. This role is crucial inensuring that our employees receive the support and benefits they need whilemaintaining legal compliance. This position requires functional knowledge ofall areas of HR and a commitment to quality customer service and employeewell-being,
ESSENTIALFUNCTIONS Serves as primary point of contact and provides daily case management for all leaves of absence, ADA reasonable accommodations and disability plans at the College. Manages and administers various types of leaves, including FMLA, non-FMLA medical leaves, administrative and personal leaves, faculty Professional Improvement Leaves (PIL), and military leaves. Coordinates the leave process ensuring compliance with College policies and legal requirements. Serves as liaison between employees, managers and third-party administrator for employee leaves of absence to include identification of action items and providing timely status updates to managers. Calculates and submits biweekly employee timesheet reporting for employees on continuous leaves; calculates STD payments which includes collaboration with Payroll Services, Benefits, and HRIS for employees transitioning to disability or unpaid leave status. Administers the Leave Donation Program which includes maintaining records, annual reporting and processing payments of donated time to eligible employees. Serves as expert, and engages in continuing education, regarding federal, state, and local labor laws, making sure all leave, ADA, and Workers Compensation policies remain compliant; provides interpretation, recommendations and application of applicable changes. Manages posting of required employer notifications as related to FMLA, ADA, OSHA and Workers' Compensation throughout all campuses and electronically as applicable. Responsible for establishing employee eligibility under the Americans with Disabilities Act (ADA), performing case management while ensuring compliance with related laws, other regulations and guidelines. Serves as point of contact for employees injured on the job and works closely with insurance providers, medical professionals, and legal teams to facilitate claims processing. Collection, review and submission of incident reports and claims, completion of required BWC filings, required reporting, audits, investigations, claims reviews, bill reconciliation and payment, and managing relationship with third party administrators for Workers' Compensation. Monitor the progress of claims and facilitate the return-to-work process. Point of contact for management of lactation rooms collegewide. Recommends, develops, reviews, and implements new policies, programs, processes and procedures, as they relate to leave management. Administers the College remission of fees program. Assists other Benefits staff as necessary including Benefits & Well Being Administrator with well-being programming and initiatives as needed. Manages employee discounts to include working with vendors, employee communications and maintaining Employee Discount KWEB page. Manages internal KWEB pages related to areas of responsibility. Generate reports and provide data analysis related to leaves, ADA accommodations, and benefits programs. Documents policies and procedures. Assists with special projects. Performs other duties as assigned. REQUIREDQUALIFICATIONS
EDUCATIONAND EXPERIENCE/TRAINING
Bachelor's degree
Significant related experience may substitute for education
Minimum of three years of demonstrated experience directly administering FMLA and ADA functions Demonstrated experience making sound decisions that affect a work unit or team Demonstrated experience requiring diverse problem-solving methods in a variety of situations KNOWLEDGE,SKILLS and ABILITIES
Ability to effectively complete work assignments independently Possess working knowledge of leave administration concepts, practices and procedures with the ability to apply in varied situations as it pertains to the departmental focus Possess excellent analytical, verbal and written communication skills to effectively communicate leave policies and procedures to employees and managers and to accurately document, report and present findings to a variety of audiences Ability to work accurately with great attention to detail Possess excellent interpersonal skills to influence and guide all levels of employees Intermediate-level proficiency with Microsoft Outlook, Word, Excel and PowerPoint Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity Ability to determine needs and identify solutions Possess intermediate project management skills Ability to organize work, prioritize, manage multiple tasks and work with deadlines in a dynamic environment Possess willingness to take initiative and perform proactively Possess high degree of accountability, problem solving, logic aptitude and follow up skills Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships Ability to work independently or in a team environment Possess sensitivity to respond appropriately to the needs of the community COMPETENCIES
CRITICAL COMPETENCIES
Communication Service Focus Quality of Work VERY IMPORTANT COMPETENCIES
Time Utilization Continuous Improvement IMPORTANT COMPETENCIES
Adaptability Collaboration PREFERREDQUALIFICATIONS
EDUCATIONAND EXPERIENCE/TRAINING
Bachelor's degree in Human Resources, Business Administration, or a related field Demonstrated case management experience Demonstrated ADA administration in a higher education environment Self-insured Workers' Compensation experience PHYSICAL DEMANDS/WORKING CONDITIONS (The demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.)
The work is performed in a normal, professional office environment; The work area is adequately lighted, heated and ventilated; Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Target Starting Salary Range: $55,000 to$59,000 The final offer for the successfulcandidate is targeted to fall within this range, but will be based upon anassessment of internal equity, the unit's available budget, and the candidate'squalifications in relation to the minimum and/or preferred job requirement(s).
Special Note:
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants:
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check.
Equal Opportunity Statement:
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Department:
Human Resources
Location:
Jerry Sue Thornton Center
Reports To:
Director, Benefits
Recruitment Type:
External/Internal
Requisition ID:
req6442
Employment Type:
Full-Time Support Staff
Union Position:
Non-Union
Work Schedule:
Standard College Hours: M-F, 8:30 am - 5:00 pm
Number of Openings:
1
Job Description:
SUMMARY
Provides oversight of Leave anddisability administration for the College. Management of Americans with Disabilities Act (ADA) accommodations andWorkers Compensation claims. Responsiblefor continuous improvement of related leave policies, projects, and processesto ensure effectiveness and efficiency. Assists other Benefits and HumanResources staff with programming and initiatives. This role is crucial inensuring that our employees receive the support and benefits they need whilemaintaining legal compliance. This position requires functional knowledge ofall areas of HR and a commitment to quality customer service and employeewell-being,
ESSENTIALFUNCTIONS Serves as primary point of contact and provides daily case management for all leaves of absence, ADA reasonable accommodations and disability plans at the College. Manages and administers various types of leaves, including FMLA, non-FMLA medical leaves, administrative and personal leaves, faculty Professional Improvement Leaves (PIL), and military leaves. Coordinates the leave process ensuring compliance with College policies and legal requirements. Serves as liaison between employees, managers and third-party administrator for employee leaves of absence to include identification of action items and providing timely status updates to managers. Calculates and submits biweekly employee timesheet reporting for employees on continuous leaves; calculates STD payments which includes collaboration with Payroll Services, Benefits, and HRIS for employees transitioning to disability or unpaid leave status. Administers the Leave Donation Program which includes maintaining records, annual reporting and processing payments of donated time to eligible employees. Serves as expert, and engages in continuing education, regarding federal, state, and local labor laws, making sure all leave, ADA, and Workers Compensation policies remain compliant; provides interpretation, recommendations and application of applicable changes. Manages posting of required employer notifications as related to FMLA, ADA, OSHA and Workers' Compensation throughout all campuses and electronically as applicable. Responsible for establishing employee eligibility under the Americans with Disabilities Act (ADA), performing case management while ensuring compliance with related laws, other regulations and guidelines. Serves as point of contact for employees injured on the job and works closely with insurance providers, medical professionals, and legal teams to facilitate claims processing. Collection, review and submission of incident reports and claims, completion of required BWC filings, required reporting, audits, investigations, claims reviews, bill reconciliation and payment, and managing relationship with third party administrators for Workers' Compensation. Monitor the progress of claims and facilitate the return-to-work process. Point of contact for management of lactation rooms collegewide. Recommends, develops, reviews, and implements new policies, programs, processes and procedures, as they relate to leave management. Administers the College remission of fees program. Assists other Benefits staff as necessary including Benefits & Well Being Administrator with well-being programming and initiatives as needed. Manages employee discounts to include working with vendors, employee communications and maintaining Employee Discount KWEB page. Manages internal KWEB pages related to areas of responsibility. Generate reports and provide data analysis related to leaves, ADA accommodations, and benefits programs. Documents policies and procedures. Assists with special projects. Performs other duties as assigned. REQUIREDQUALIFICATIONS
EDUCATIONAND EXPERIENCE/TRAINING
Bachelor's degree
Significant related experience may substitute for education
Minimum of three years of demonstrated experience directly administering FMLA and ADA functions Demonstrated experience making sound decisions that affect a work unit or team Demonstrated experience requiring diverse problem-solving methods in a variety of situations KNOWLEDGE,SKILLS and ABILITIES
Ability to effectively complete work assignments independently Possess working knowledge of leave administration concepts, practices and procedures with the ability to apply in varied situations as it pertains to the departmental focus Possess excellent analytical, verbal and written communication skills to effectively communicate leave policies and procedures to employees and managers and to accurately document, report and present findings to a variety of audiences Ability to work accurately with great attention to detail Possess excellent interpersonal skills to influence and guide all levels of employees Intermediate-level proficiency with Microsoft Outlook, Word, Excel and PowerPoint Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity Ability to determine needs and identify solutions Possess intermediate project management skills Ability to organize work, prioritize, manage multiple tasks and work with deadlines in a dynamic environment Possess willingness to take initiative and perform proactively Possess high degree of accountability, problem solving, logic aptitude and follow up skills Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships Ability to work independently or in a team environment Possess sensitivity to respond appropriately to the needs of the community COMPETENCIES
CRITICAL COMPETENCIES
Communication Service Focus Quality of Work VERY IMPORTANT COMPETENCIES
Time Utilization Continuous Improvement IMPORTANT COMPETENCIES
Adaptability Collaboration PREFERREDQUALIFICATIONS
EDUCATIONAND EXPERIENCE/TRAINING
Bachelor's degree in Human Resources, Business Administration, or a related field Demonstrated case management experience Demonstrated ADA administration in a higher education environment Self-insured Workers' Compensation experience PHYSICAL DEMANDS/WORKING CONDITIONS (The demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.)
The work is performed in a normal, professional office environment; The work area is adequately lighted, heated and ventilated; Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Target Starting Salary Range: $55,000 to$59,000 The final offer for the successfulcandidate is targeted to fall within this range, but will be based upon anassessment of internal equity, the unit's available budget, and the candidate'squalifications in relation to the minimum and/or preferred job requirement(s).
Special Note:
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants:
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check.
Equal Opportunity Statement:
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.