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Rocky River Public Lib

CIRCULATION ASSISTANT

Rocky River Public Lib, Rocky River, Ohio, United States, 44116

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Job Description

Job Description

Job Title: Circulation Assistant (Part Time) Employment Type: Non-Exempt Hours: 20 Hours Per Week Organization: Rocky River Public Library Location: Rocky River, OH

Rocky River Public Library is seeking a dynamic, customer-focused

Circulation Assistant

to join our team on a part-time basis. The Adult Services Associate will help create and present engaging programs for our patrons, assist with maintaining the adult collections, and provide reliable and courteous customer service. About Us: Over the years, Rocky River Public Library has evolved from a quiet gathering place for acquiring knowledge to a vibrant learning center for all ages. No matter how many changes occur, the staff, administrators, support groups, and trustees remain dedicated to continuing a tradition of excellence.

Discover. Connect. Engage.

Position Overview: Provides direct customer service functions by checking items in and out for patrons, processing renewals, locating items placed on hold and managing patron accounts across the counter, through the drive-up window and by phone. Provides front line support to patrons by answering phones / directing calls and directing inquiries to the appropriate responsible department. Maintains proper flow of materials by processing items received through delivery system, by packing and shipping items to other libraries and unpacking and processing items received from other libraries. Assists in resolving patron issues and regularly interacts with library staff and general public. Maintains free literature wall and public bulletin board.

Qualifications: High School diploma or GED. Ability to use library technology systems including personal computer, software programs and job-related equipment. Ability to maintain confidentiality and use appropriate judgment in handling information and records. Ability to work independently with general direction. Must be available nights and weekends. What We Offer: Competitive salary commensurate with experience. A combination of paid time off, sick leave, and a range of holidays throughout the year. Opportunities for professional development and growth within the organization. A positive and collaborative work environment.

How to Apply: If you are excited about the opportunity to contribute to our growing team and meet the qualifications outlined above, we want to hear from you!

Rocky River Public Library is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in building a brighter future!