Family Services Provider (Bilingual)

Primary Purpose: To recruit and enroll students into the Head Start program, to provide parent-driven, family centered case management services and to promote parent, family, and community engagement in the Head Start program. Qualifications: Education/Certification: Bachelor’s degree from an accredited university in social work, human services, family services, counseling or related field; or Bachelor’s degree from an accredited university in an unrelated field with a credential/certificate in social work, human services, family services, counseling or related field; or Bachelor’s degree from an accredited university in an unrelated field with case management work experience and obtain a credential/certificate in social work, human services, family services, counseling or related field within 18-months of hire date Special Knowledge/Skills: Strong written and verbal communication skills Ability to interact with diverse populations Strong critical thinking and decision-making skills Ability to identify and solve problems Ability to effectively coordinate services for preschool children and their families Effective case management and interpersonal skills with staff, families and community partners Proficiency with a variety of software, including Microsoft Word, Excel, Power Point, Publisher and Access Bilingual (English/Spanish) speaking skills preferred Experience: Two years of experience in social work, human services, family services, counseling or related area, including direct experience managing a caseload Major Responsibilities and Duties: Model HCDE and Head Start’s mission, vision, and values. Assist the Campus Manager and Assistant Campus Manager with implementation of daily operations. Work with interdisciplinary teams to ensure the integration and consistent delivery of Head Start services. Identify and recruit eligible students, including students with special needs, for participation in the Head Start program; plan and participate in ongoing recruitment events offsite that may take place outside of the typical working days and hours. Complete applications and enroll students on an ongoing basis. Develop positive, goal-oriented relationships that support parent, family, and community engagement; cultivate existing relationships with community partners and create new ones. Actively support family engagement in the program, including family education and literacy events, Parent Committee, and Policy Council. Assess families’ strengths and needs to develop individualized partnership plans that support skill building and goal achievement; connect families with appropriate community resources. Provide timely case management and follow-up services, including home visits with families as needed to address attendance and the well-being of a student and family. Maintain current and accurate documentation and complete regular data entry. Maintain confidentiality of information. Perform other duties as assigned.

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