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The Dignify Solutions, LLC

IT Support Resource Consultant - Full Time (Onsite)

The Dignify Solutions, LLC, Charleston, South Carolina, United States, 29408

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IT Support Resource Consultant - Full Time (Onsite)

IT Support Resource Consultant - Full Time (Onsite)

2 weeks ago Be among the first 25 applicants Configure and maintain mobile scanners and label printers (Zebra). Troubleshoot and resolve hardware malfunctions, connectivity issues, and print quality problems. Maintain a spare inventory and manage hardware replacements. Act as the first point of contact for IT-related Oracle, MES, and Scanner/Label Printer issues in the production area. Work with vendors (Zebra) for warranty claims. Log, track, and escalate Oracle/MES issues Identify recurring hardware failures and suggest improvements. Work with process engineers and IT teams to implement efficiency improvements. Support IT audits related to hardware assets and configurations. Maintain documentation for hardware configurations, IP mappings, and SOPs. Support new system rollouts or upgrades related to scanning & printing technologies. Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Full-time Job function

Job function

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