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Honeywell

Principal Performance Manager

Honeywell, Des Plaines, Illinois, us, 60019

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THE BUSINESS

Honeywell

International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

Honeywell Energy & Sustainability Solutions (ESS)

is a global technology leader that enables the energy evolution and provides innovative sustainable solutions to customers across industries. ESS focuses on reducing emissions and delivering sustainable materials to help businesses achieve their sustainability goals. With a commitment to environmental stewardship and energy efficiency, ESS plays a crucial role in addressing the world's energy challenges and driving the transition to a more sustainable future.

UOP LLC, headquartered in Rosemont, Illinois, USA, is a leading international supplier and licensor of process technology, catalysts, adsorbents, process plants, and consulting services to the petroleum refining, petrochemical, and gas processing industries. UOP is a wholly owned subsidiary of Honeywell International, Inc. and is part of Honeywell's Energy & Sustainability Solutions (ESS) strategic business group. For more information, go to www.uop.com

As a guide, international supplier, and licensor of process technology, catalysts, adsorbents, equipment, digital services, and consulting services to the petroleum refining, petrochemical, and gas processing industries,

UOP

is dedicated to helping customers generate the most value from every drop of oil, every cubic foot of natural gas, and every ton of coal through innovative solutions and state-of-the-art technologies.

THE POSITION

An excellent career opportunity is currently available for a

Principal Performance Manager

role within the Americas Service organization. The position can be in UOP's Houston, TX, Des Plaines, IL or remote locations in the United States. This position will play a key and integral role in managing service and technical support of UOP's refining industry customers, while working in close coordination with Account Managers plus Regional & Technical Services, to provide enhanced, value-added Service experience for our customers.

The successful Performance Manager will accomplish the following:

Establish strong customer relationships through frequent direct contact and service delivery of Performance Management Solutions and Performance+ Service offerings

Deliver on contractual obligations and ensure customer satisfaction for Performance+ customers including facilitation of connection setup, driving digital quality, coordinating/calculation value of the Performance+ services and products and communicating service value through Performance Reviews.

Lead service support to Performance Management Solutions engagements, that incorporate UOP cross bundled products and services to deliver the right solutions and value for our customers

Identify opportunities for customer value creation by developing leads including proactive prospecting for new units, identifying bottlenecks to promote revamp opportunities, look for performance improvements that Connected could improve as well as letting the Account Manager know of possible catalyst and adsorbent opportunities for a given customer.

Contribute to detailed account plans and forecast based on the customer's turnaround dates & other trigger events. These plans must align with the expectations of other UOP business units.

Work closely with other functions in UOP to incorporate Core and Digital Service offering bundles utilizing UOPs full portfolio of products and services.

Promote Performance+ offering and/or Performance Management Solution offerings to customers to promote adoption for important customer engagements.

Participate in the Connect400 plan to share insight for upcoming connected agreement signings to enable quick connections for PM, PTA, BM, EBA, and CC digital products and remove digital barriers to execution.

Leverage HON business potential within target accounts (One Honeywell mindset).

Must have the ability to travel approximately 25%-35% of the time, which can typically be planned & scheduled in advance. Majority of travel is Domestic US or potentially Canada.

YOU MUST HAVE

Minimum of 8+ years' experience in the refining and petrochemicals industries

Minimum of 8+ years of UOP Service, UOP Engineering, UOP TSE, UOP CSO / Sales or equivalent industry (non-UOP) process operations, technical service, and/or design experience.

WE VALUE

Bachelor's degree in Chemical Engineering preferred

Significant prior experience in multiple UOP Process technologies is highly preferred

Understanding how our customers make and spend money

Business acumen understanding value propositions and being able to make techno-economic recommendations

Ability to influence customers to take action to realize value

Project management skills to keep both customer and internal stakeholders on track to derive value on Performance Management Solutions and Performance+ Service engagements

Understanding of UOP business & functions to support identification of value & execution of recommendations.

Assigned customer base will recognize value of this work experience immediately

Strong verbal and written communication skills

Solid comprehensive problem-solving skills

Strong mechanical aptitude and troubleshooting skills

Ability to work well independently and in a team environment

U.S. CITIZEN REQUIREMENTS

Due to U.S. export control laws, candidates must be U.S. citizen, U.S. permanent resident, or have protected status under asylum or refugee.

COMPENSATION & BENEFITS:

Incentive Eligible

Base Salary Range: $145,000 - $181,000

For benefits information, please visit https://benefits.honeywell.com/.

Current employees may visit HR Direct.

PAY EQUITY:

The annual base salary range for this position is $145,000 - $181,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

BENEFITS LANGUAGE:

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell (https://benefits.honeywell.com/)

POSTING TIMELINE LANGUAGE:

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.