cyberThink
Job Description:
As a Salesforce Solution Architect, you will lead the design and implementation of scalable CRM solutions that enhance patient experience, operational efficiency, and data-driven decision-making. You will collaborate with cross-functional teams to architect robust systems using Salesforce Health Cloud, cloud platforms, and data integration technologies. This role requires hands-on expertise in CRM architecture, patient engagement workflows, and compliance with healthcare data standards.
Key Responsibilities:
Design and implement Salesforce Health Cloud architecture and integrations Define architecture for large-scale patient support programs including case management and engagement Ensure alignment with enterprise architecture strategy and governance standards Translate business and technical requirements into architectural blueprints Integrate partner services such as benefits verification and co-pay processing Provide oversight and direction for CRM implementations and data integrations Collaborate with stakeholders to understand solution requirements and challenges Conduct proof of concepts to validate feasibility and present outcomes Streamline existing architecture and deliver reusable services Identify opportunities for component reuse and cost optimization Work with cross-functional teams to ensure operable solutions aligned with business processes Identify and communicate risks associated with application implementation Support project execution and mitigate architecture-related issues Maintain architecture documentation and communicate changes effectively Provide expert guidance to development teams on technical architecture Create and maintain architecture roadmaps aligned with business needs Manage workload and deliver on project milestones Communicate project status and design changes professionally Ensure compliance with data privacy and security standards Align architecture implementation with Agile DevOps practices Stay current with CRM technologies and industry best practices Required Skills, Experiences, Education, and Competencies:
Salesforce certified Application and System Architect preferred Extensive experience with Salesforce OmniStudio, Integration Procedures, OmniScripts, and Data Raptors Strong background in Salesforce Health Cloud including FHIR integrations and consent management Excellent communication skills for technical and non-technical audiences Proven ability to translate functional requirements into technical designs Experience delivering consumer or patient-facing technologies Knowledge of GxP, HIPAA, and GDPR compliance Experience with encryption, data masking, and anonymization Collaborative team player with global team experience Hands-on knowledge of cloud-native technologies and API strategies Experience with Agile development methodologies Bachelor's degree in a relevant field Preferred Skills:
Understanding of life sciences or pharmaceutical data architecture Experience with Marketing Cloud, Service Cloud Voice, and Advanced Therapy Management Familiarity with AWS, Azure, and Snowflake data warehousing Experience creating C4 architecture models Knowledge of data analytics platforms like Power BI or Tableau Familiarity with AI/ML capabilities Experience with DevOps tools such as AutoRabbit, GitHub, Terraform Experience with Informatica iPaaS
The hourly range for roles of this nature are $70.00 to $100.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
Key Responsibilities:
Design and implement Salesforce Health Cloud architecture and integrations Define architecture for large-scale patient support programs including case management and engagement Ensure alignment with enterprise architecture strategy and governance standards Translate business and technical requirements into architectural blueprints Integrate partner services such as benefits verification and co-pay processing Provide oversight and direction for CRM implementations and data integrations Collaborate with stakeholders to understand solution requirements and challenges Conduct proof of concepts to validate feasibility and present outcomes Streamline existing architecture and deliver reusable services Identify opportunities for component reuse and cost optimization Work with cross-functional teams to ensure operable solutions aligned with business processes Identify and communicate risks associated with application implementation Support project execution and mitigate architecture-related issues Maintain architecture documentation and communicate changes effectively Provide expert guidance to development teams on technical architecture Create and maintain architecture roadmaps aligned with business needs Manage workload and deliver on project milestones Communicate project status and design changes professionally Ensure compliance with data privacy and security standards Align architecture implementation with Agile DevOps practices Stay current with CRM technologies and industry best practices Required Skills, Experiences, Education, and Competencies:
Salesforce certified Application and System Architect preferred Extensive experience with Salesforce OmniStudio, Integration Procedures, OmniScripts, and Data Raptors Strong background in Salesforce Health Cloud including FHIR integrations and consent management Excellent communication skills for technical and non-technical audiences Proven ability to translate functional requirements into technical designs Experience delivering consumer or patient-facing technologies Knowledge of GxP, HIPAA, and GDPR compliance Experience with encryption, data masking, and anonymization Collaborative team player with global team experience Hands-on knowledge of cloud-native technologies and API strategies Experience with Agile development methodologies Bachelor's degree in a relevant field Preferred Skills:
Understanding of life sciences or pharmaceutical data architecture Experience with Marketing Cloud, Service Cloud Voice, and Advanced Therapy Management Familiarity with AWS, Azure, and Snowflake data warehousing Experience creating C4 architecture models Knowledge of data analytics platforms like Power BI or Tableau Familiarity with AI/ML capabilities Experience with DevOps tools such as AutoRabbit, GitHub, Terraform Experience with Informatica iPaaS
The hourly range for roles of this nature are $70.00 to $100.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.