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MDA Edge

ServiceNow ITSM Analyst (HRSD Functional and Technical Advisor)

MDA Edge, Houston, Texas, United States, 77246

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ServiceNow ITSM Analyst (HRSD Functional and Technical Advisor)

3 weeks ago Be among the first 25 applicants This range is provided by MDA Edge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$56.00/hr - $56.00/hr Position Overview:

We are seeking an experienced

HRSD Functional and Technical Advisor

to provide strategic guidance and technical expertise in HR Service Delivery (HRSD). The ideal candidate will have extensive experience in HRSD solutions, offering both functional and technical advisory support to optimize HR processes and systems. Key Responsibilities:

Serve as a subject matter expert (SME) for HRSD, providing functional and technical guidance. Design, implement, and optimize HRSD solutions to enhance business efficiency. Collaborate with stakeholders to understand business needs and translate them into system requirements. Ensure best practices in HRSD processes, configurations, and integrations. Troubleshoot and resolve HRSD-related technical and functional issues. Provide training and knowledge transfer to internal teams. Required Skills & Qualifications:

10+ years of experience

in HR Service Delivery (HRSD). Strong expertise in both

functional and technical

aspects of HRSD. Hands-on experience in HRSD platform configuration, workflows, and integrations. Ability to analyze business processes and recommend HRSD solutions. Excellent communication and stakeholder management skills. Preferred Skills:

Prior experience with leading HRSD platforms such as ServiceNow HRSD. Understanding of HR policies and compliance requirements. Experience in change management and process improvement initiatives. Seniority level

Mid-Senior level Employment type

Full-time Job function

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