Vector Consulting, Inc
ServiceNow Functional Analyst
Vector Consulting, Inc, Herndon, Virginia, United States, 22070
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Vector Consulting is looking for an experienced
ServiceNow Functional Analyst
on a hybrid 12+ months renewable Government contract in
Herndon, VA. Position –
ServiceNow Functional Analyst Task Description: As a ServiceNow Functional Analyst, you’ll assist clients in the implementation and support of Servicenow HRSD modules throughout the project lifecycle, activities include requirements analysis, system design, configuration, testing, troubleshooting, and working with team members on activities spanning all project phases. Additional tasks include developing system requirements specifications, test plans, and detailed system architecture and system design documentation. Candidates must communicate clearly and effectively with team members/leads and clients, demonstrate strong problem-solving skills and build confidence and trust with customers and team members. Primary Job Duties: Job Duty 1 with % of time – System Configuration – 30% Job Duty 2 with % of time - Requirement Gathering – 20% Job Duty 3 with % of time – Solution Design – 20% Job Duty 4 with % of time - System Testing – 20% Job Duty 5 with % of time – Troubleshooting – 10% Required Skills: Bachelor’s Degree Experience working with ServiceNow 3 – 5 years Excellent customer relationship management skills including ability to lead requirements gathering and grooming conversations with clients 3 - 5 years Strong analytical skills; ability to research ServiceNow HRSD issues and provide solution recommendations 3 - 5 years Engage with different client audiences including working groups, leadership, and end federal product users regarding various technical and non-technical toipcs such system process improvements, requirement definition, and change management 3 - 5 years Capacity and willingness to learn complex business rules and apply them to system processes and support 3 - 5 years Preferred Skills: Experience assisting with various areas such as Org Change Management, Functional Support, Requirement identification / gathering, program management, or other technical roles of complex projects Experience working with ServiceNow’s HRSD or ITSM Modules Experience working with or configuring ServiceNow’s Virtual Agent (e.g. NLU or GenAI versions) Experience with HC Shared Services and federal clients 3 -5 years Work supporting federal HC process improvement initiatives in various parts of the HR life cycle for several different federal agencies 3 - 5 years Please respond with your resume in MS Word format. Selected candidate will have complete background check. About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY “Celebrating 30 years of service” Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Vector Consulting, Inc by 2x Sign in to set job alerts for “Functional Analyst” roles.
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ServiceNow Functional Analyst
on a hybrid 12+ months renewable Government contract in
Herndon, VA. Position –
ServiceNow Functional Analyst Task Description: As a ServiceNow Functional Analyst, you’ll assist clients in the implementation and support of Servicenow HRSD modules throughout the project lifecycle, activities include requirements analysis, system design, configuration, testing, troubleshooting, and working with team members on activities spanning all project phases. Additional tasks include developing system requirements specifications, test plans, and detailed system architecture and system design documentation. Candidates must communicate clearly and effectively with team members/leads and clients, demonstrate strong problem-solving skills and build confidence and trust with customers and team members. Primary Job Duties: Job Duty 1 with % of time – System Configuration – 30% Job Duty 2 with % of time - Requirement Gathering – 20% Job Duty 3 with % of time – Solution Design – 20% Job Duty 4 with % of time - System Testing – 20% Job Duty 5 with % of time – Troubleshooting – 10% Required Skills: Bachelor’s Degree Experience working with ServiceNow 3 – 5 years Excellent customer relationship management skills including ability to lead requirements gathering and grooming conversations with clients 3 - 5 years Strong analytical skills; ability to research ServiceNow HRSD issues and provide solution recommendations 3 - 5 years Engage with different client audiences including working groups, leadership, and end federal product users regarding various technical and non-technical toipcs such system process improvements, requirement definition, and change management 3 - 5 years Capacity and willingness to learn complex business rules and apply them to system processes and support 3 - 5 years Preferred Skills: Experience assisting with various areas such as Org Change Management, Functional Support, Requirement identification / gathering, program management, or other technical roles of complex projects Experience working with ServiceNow’s HRSD or ITSM Modules Experience working with or configuring ServiceNow’s Virtual Agent (e.g. NLU or GenAI versions) Experience with HC Shared Services and federal clients 3 -5 years Work supporting federal HC process improvement initiatives in various parts of the HR life cycle for several different federal agencies 3 - 5 years Please respond with your resume in MS Word format. Selected candidate will have complete background check. About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY “Celebrating 30 years of service” Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Vector Consulting, Inc by 2x Sign in to set job alerts for “Functional Analyst” roles.
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Hyattsville, MD $137,000.00-$178,000.00 5 months ago Gaithersburg, MD $117,000.00-$133,000.00 3 months ago Oracle Peoplesoft Functional Design Consultant
Silver Spring, MD $101,700.00-$105,000.00 1 day ago Lead Business Analyst, Customer Experience
District of Columbia, United States $65,000.00-$95,000.00 5 months ago College Park, MD $15.00-$18.00 1 month ago District of Columbia, United States 4 weeks ago Washington DC-Baltimore Area 54 minutes ago Senior Business Metrics Analyst (Remote)
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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