Paylocity
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Implementation Consultant II
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Paylocity Description
At Paylocity, we create software that makes companies especially their HR teams better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture all putting us in a category of our own. Join us and learn what makes us unique! Job Type
Full-time Description
Were a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you. In-Office:
This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview
As an Implementation Consultant I, you will support small business clients by configuring solutions that meet their unique needs. Youll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. Youll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills. Location:
Schaumburg, IL Compensation:
Starting at $28.00/hour Primary Responsibilities Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process, including facilitating meetings and maintaining communication throughout the project lifecycle. Provide a smooth transition and post-implementation support, including system maintenance and issue resolution based on client feedback. Assist clients in data migration, data mapping, and data validation to ensure accurate data integration into the HCM software. Collaborate with clients to gather and analyze their business requirements related to specific HCM functions (e.g., payroll, HR, time, and labor). Review system configurations with clients to ensure alignment with their needs and expectations, optimizing system utilization. Work with internal teams, including sales, product SMEs, and project managers, to deliver high-quality implementations. Troubleshoot and resolve implementation-related issues, escalating critical concerns when necessary.
Education And Experience
2+ years of Customer Service or Customer interfacing role 2+ years of HCM implementation experience preferred Bachelor's degree required, or a high school diploma/equivalent with at least 5 years of experience in HCM Excellent interpersonal, verbal, and written communication skills with a customer-focused mindset Proficiency in Microsoft Office, especially Excel (VLOOKUP, PivotTables, data analysis) Resourcefulness and problem-solving skills to overcome obstacles and meet project requirements Ability to handle multiple projects simultaneously, prioritize tasks, and meet deadlines with high attention to detail
Physical Requirements
Ability to sit for extended periods (7-8 hours a day) Operate computer and phone systems, including multiple software programs and inquiries simultaneously
Paylocity is an equal-opportunity employer. We are committed to diversity and inclusion and provide accommodations for applicants with disabilities. For accommodation requests, contact LeaveBenefits@paylocity.com. Resumes should not be sent to this email. The pay for this position is $28/hr, with potential variation based on experience. Please apply via www.paylocity.com/careers. #J-18808-Ljbffr
Implementation Consultant II
role at
Paylocity Description
At Paylocity, we create software that makes companies especially their HR teams better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture all putting us in a category of our own. Join us and learn what makes us unique! Job Type
Full-time Description
Were a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you. In-Office:
This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview
As an Implementation Consultant I, you will support small business clients by configuring solutions that meet their unique needs. Youll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. Youll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills. Location:
Schaumburg, IL Compensation:
Starting at $28.00/hour Primary Responsibilities Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process, including facilitating meetings and maintaining communication throughout the project lifecycle. Provide a smooth transition and post-implementation support, including system maintenance and issue resolution based on client feedback. Assist clients in data migration, data mapping, and data validation to ensure accurate data integration into the HCM software. Collaborate with clients to gather and analyze their business requirements related to specific HCM functions (e.g., payroll, HR, time, and labor). Review system configurations with clients to ensure alignment with their needs and expectations, optimizing system utilization. Work with internal teams, including sales, product SMEs, and project managers, to deliver high-quality implementations. Troubleshoot and resolve implementation-related issues, escalating critical concerns when necessary.
Education And Experience
2+ years of Customer Service or Customer interfacing role 2+ years of HCM implementation experience preferred Bachelor's degree required, or a high school diploma/equivalent with at least 5 years of experience in HCM Excellent interpersonal, verbal, and written communication skills with a customer-focused mindset Proficiency in Microsoft Office, especially Excel (VLOOKUP, PivotTables, data analysis) Resourcefulness and problem-solving skills to overcome obstacles and meet project requirements Ability to handle multiple projects simultaneously, prioritize tasks, and meet deadlines with high attention to detail
Physical Requirements
Ability to sit for extended periods (7-8 hours a day) Operate computer and phone systems, including multiple software programs and inquiries simultaneously
Paylocity is an equal-opportunity employer. We are committed to diversity and inclusion and provide accommodations for applicants with disabilities. For accommodation requests, contact LeaveBenefits@paylocity.com. Resumes should not be sent to this email. The pay for this position is $28/hr, with potential variation based on experience. Please apply via www.paylocity.com/careers. #J-18808-Ljbffr