Paylocity
Overview
Implementation Consultant I - COBRA
role at
Paylocity Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if its career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office
This is a 100% in-office role based at our Rochester, NY / Meridian, ID / Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview
As an Implementation Consultant I, you will support small business clients by configuring solutions that meet their unique needs. Youll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. Youll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills. Primary Responsibilities Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process, including facilitating meetings and maintaining communication through the life cycle of the implementation. Provide smooth transition and post-implementation support, including system maintenance and issue resolution based on client feedback. Assist clients in data migration, data mapping, and data validation to ensure accurate data integration into the HCM software. Collaborate with clients to gather and analyze business requirements related to specific HCM functions (e.g., payroll, HR, time and labor). Review with the client configuration of the system to ensure alignment with needs and maximize utilization of capabilities. Collaborate with internal cross-functional teams, including sales, product SMEs, and project managers, to deliver high-quality implementations. Troubleshoot and resolve implementation-related matters, escalating critical concerns to the appropriate teams when necessary.
Education And Experience
1+ years of customer service or customer interfacing role 1+ years of HCM implementation experience preferred High school diploma required; Bachelor's degree preferred Client-centric approach: excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process. Proficiency in Microsoft Office (with emphasis on Excel) and ability to adapt quickly to new software platforms; experience with Excel functions including VLOOKUP, PivotTables, data manipulation and analysis. Resourcefulness: strong problem-solving abilities to overcome obstacles and meet project requirements and client expectations. Project Management: ability to handle multiple projects concurrently, prioritize tasks, manage timelines, and ensure deliverables are met on time.
Physical Requirements
Ability to sit for extended periods at a desk or workstation (approximately 7-8 hours per day). Use of computer and phone systems; ability to operate multiple software programs simultaneously.
Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $47,000 - $57,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Details Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Software Development
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Implementation Consultant I - COBRA
role at
Paylocity Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if its career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office
This is a 100% in-office role based at our Rochester, NY / Meridian, ID / Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview
As an Implementation Consultant I, you will support small business clients by configuring solutions that meet their unique needs. Youll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. Youll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills. Primary Responsibilities Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process, including facilitating meetings and maintaining communication through the life cycle of the implementation. Provide smooth transition and post-implementation support, including system maintenance and issue resolution based on client feedback. Assist clients in data migration, data mapping, and data validation to ensure accurate data integration into the HCM software. Collaborate with clients to gather and analyze business requirements related to specific HCM functions (e.g., payroll, HR, time and labor). Review with the client configuration of the system to ensure alignment with needs and maximize utilization of capabilities. Collaborate with internal cross-functional teams, including sales, product SMEs, and project managers, to deliver high-quality implementations. Troubleshoot and resolve implementation-related matters, escalating critical concerns to the appropriate teams when necessary.
Education And Experience
1+ years of customer service or customer interfacing role 1+ years of HCM implementation experience preferred High school diploma required; Bachelor's degree preferred Client-centric approach: excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process. Proficiency in Microsoft Office (with emphasis on Excel) and ability to adapt quickly to new software platforms; experience with Excel functions including VLOOKUP, PivotTables, data manipulation and analysis. Resourcefulness: strong problem-solving abilities to overcome obstacles and meet project requirements and client expectations. Project Management: ability to handle multiple projects concurrently, prioritize tasks, manage timelines, and ensure deliverables are met on time.
Physical Requirements
Ability to sit for extended periods at a desk or workstation (approximately 7-8 hours per day). Use of computer and phone systems; ability to operate multiple software programs simultaneously.
Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $47,000 - $57,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Details Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Software Development
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