Enterprise Architect, Customer & Digital Platforms

Overview

Enterprise Architect, Customer & Digital Platforms at Ahold Delhaize USA. Join to apply for the role at Ahold Delhaize USA.

The Senior Customer & Digital Platforms Enterprise Architect will shape the future of customer experience across a dynamic ecosystem of digital and in-store retail solutions. You will partner with product leaders and engineering teams to design and govern platforms that power seamless engagement, personalized interactions, and next-generation customer journeys. This role requires strategic vision, architectural expertise, and a passion for innovation, with responsibility for enterprise roadmaps that align with business objectives and ensure scalable, flexible solutions.

Duties & Responsibilities

• Leadership: Lead cross-functional IT teams to establish a high-performing, service-driven culture focused on architecture excellence. Mentor junior and mid-level architects and act as a change agent to improve business performance, productivity, and innovation.
• IT Solution Architecture: Design enterprise-level architecture solutions that are commercially viable, scalable, and aligned with long-term business strategies. Steer architecture governance to ensure adherence to enterprise standards, market trends, and security compliance.
• IT Architecture Target State and Roadmap: Define and manage architecture roadmaps for multiple platforms, ensuring alignment with global IT strategies and enterprise goals. Provide strategic input to senior leadership on IT investments and portfolio management.
• Risk, Compliance, Security: Lead architectural governance to meet security, privacy, and regulatory standards; foster a culture of risk awareness and proactive mitigation.
• Innovation & New Technology: Stay abreast of emerging technology trends and integrate them into the IT roadmap. Collaborate with third-party vendors to align their innovation roadmaps with the organization’s strategy.
• Financial Management: Align architectural decisions with budgets to control total cost of ownership (TCO) and manage technical debt; inform the software lifecycle process including Gartner TIME and 6Rs.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science or related field or equivalent work experience; advanced certifications (e.g., TOGAF, ITIL) are preferred.
• Extensive experience in IT architecture leadership, strategy development, and governance.
• Demonstrated experience providing technical guidance and leadership to development teams; translating business requirements into architectural deliverables and technical specifications.
• Strong influence and decision-making skills with proven success in guiding complex IT transformations.

Preferred Qualifications

• MSc in Computer Science/Information Management or related field preferred.
• Agile Methodology/Scrum, Consultancy Skills, Agile Architecture, ArchiMate Modeling, and experience with BiZZdesign EA Tool.

Salary

Salary Range: $151,200 - $226,800