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Ahold Delhaize USA

Enterprise Architect, Customer & Digital Platforms

Ahold Delhaize USA, Chicago, Illinois, United States, 60290

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Overview

Enterprise Architect, Customer & Digital Platforms at Ahold Delhaize USA. Join to apply for the role at Ahold Delhaize USA. The Senior Customer & Digital Platforms Enterprise Architect will shape the future of customer experience across a dynamic ecosystem of digital and in-store retail solutions. You will partner with product leaders and engineering teams to design and govern platforms that power seamless engagement, personalized interactions, and next-generation customer journeys. This role requires strategic vision, architectural expertise, and a passion for innovation, with responsibility for enterprise roadmaps that align with business objectives and ensure scalable, flexible solutions. Duties & Responsibilities

Leadership: Lead cross-functional IT teams to establish a high-performing, service-driven culture focused on architecture excellence. Mentor junior and mid-level architects and act as a change agent to improve business performance, productivity, and innovation. IT Solution Architecture: Design enterprise-level architecture solutions that are commercially viable, scalable, and aligned with long-term business strategies. Steer architecture governance to ensure adherence to enterprise standards, market trends, and security compliance. IT Architecture Target State and Roadmap: Define and manage architecture roadmaps for multiple platforms, ensuring alignment with global IT strategies and enterprise goals. Provide strategic input to senior leadership on IT investments and portfolio management. Risk, Compliance, Security: Lead architectural governance to meet security, privacy, and regulatory standards; foster a culture of risk awareness and proactive mitigation. Innovation & New Technology: Stay abreast of emerging technology trends and integrate them into the IT roadmap. Collaborate with third-party vendors to align their innovation roadmaps with the organization’s strategy. Financial Management: Align architectural decisions with budgets to control total cost of ownership (TCO) and manage technical debt; inform the software lifecycle process including Gartner TIME and 6Rs. Required Qualifications

Bachelor’s or Master’s degree in Computer Science or related field or equivalent work experience; advanced certifications (e.g., TOGAF, ITIL) are preferred. Extensive experience in IT architecture leadership, strategy development, and governance. Demonstrated experience providing technical guidance and leadership to development teams; translating business requirements into architectural deliverables and technical specifications. Strong influence and decision-making skills with proven success in guiding complex IT transformations. Preferred Qualifications

MSc in Computer Science/Information Management or related field preferred. Agile Methodology/Scrum, Consultancy Skills, Agile Architecture, ArchiMate Modeling, and experience with BiZZdesign EA Tool. Salary

Salary Range: $151,200 - $226,800

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