General Manager

Join to apply for the General Manager role at LESLIES ISLE OF WIGHT LIMITED .

Dive In To a New Career With Leslie's. Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, we value the development and growth of our team and strive to create a positive and fun atmosphere where our team members feel valued and enthusiastic about their contributions.

Job Overview

Oversees the performance of a Leslie’s store to ensure it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. Directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses. Responsible for the effective execution of all company-developed programs. Hires proficient applicants with the right competencies and experience, trains and develops them in all required training programs, and establishes the expectation of providing excellent customer service and a great place to work through personal example and expectation.

Responsibilities

• Hire high-quality employees who meet business objectives.
• Meet or exceed sales budget.
• Meet or exceed EBITDA/SOC goal.
• Meet or exceed labor rate goal.
• Achieve shrink percent of 0.4% or better.
• Meet or exceed gross margin budget for the fiscal year.
• Meet or exceed APC goal.
• Drive customer count increase over last year.
• Meet or exceed Mystery Shop goal of 95%.

Essential Competencies

• Ability to hire high-performing employees and build teams.
• Efficiency and productivity with minimal wasted effort or supervision.
• Organization and planning skills.
• Industry knowledge of the business, products, and competitors.
• Customer service mindset focused on providing superior service.
• Proactivity, integrity, and strong work ethic.
• Effective communication and teamwork across divisions.
• Ability to develop people and contribute to succession planning.
• Creativity, adaptability, and problem-solving skills.
• Attention to detail and ability to manage multiple priorities.

Qualifications

• Successful completion of all training modules inclusive of GMIT and Talent Platform training.
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.

Pay

$42,500 - $45,500 base salary.

Benefits

• Comprehensive medical, pharmacy, dental, and vision plan options.
• Health savings account with eligible high deductible health plan option.
• Health and dependent care flexible spending accounts.
• Company-paid basic life and AD&D insurance; voluntary supplemental life insurance.
• Company-paid short-term and voluntary long-term disability insurance.
• Pre-tax and Roth 401(k) with company match.
• Paid vacation, sick, and bereavement leave; paid holidays including a floating personal day.
• Employee assistance and wellness programs; earned wage access.
• Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion. We value ideas from all backgrounds and perspectives as we hire talented individuals.