Overview
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Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system. It unites more than 130 interdisciplinary programs with vibrant research and a commitment to student success, research, and service. Binghamton University is an equal opportunity employer and welcomes all to apply, including veterans and persons with disabilities.
Category: Professional
Department: Financial Aid
Locations: Binghamton, NY
Posted: Aug 26, 2025
Closes: Open Until Filled
Type: Full-time
Ref. No.: 00054
Position ID:
Job Description
Binghamton University seeks an experienced, forward-thinking and highly motivated professional to serve as the next Director of Financial Aid . Reporting directly to the Vice Provost for Enrollment Management, the Director of Financial Aid is responsible for leading and managing financial aid operations to ensure the institution meets enrollment and retention goals while adhering to federal, state, and institutional policies. This individual oversees the distribution of financial aid funds, ensures regulatory compliance, and strategically advises the institution on the impact of financial aid policies on student success.
The Director serves as a key member of the enrollment management team and works collaboratively with admissions, registrar, bursar, and other student services to enhance access, affordability, and student success.
Responsibilities
Leadership and Strategy
- Lead and supervise the financial aid team consisting of 4 direct reports and a total team of 9, fostering a collaborative, student-centered, and results-oriented environment.
- Develop, implement, and manage a strategic financial aid plan that supports institutional goals for enrollment, retention, and access.
- Comprehensive Scholarship and Aid Strategy: Work with the Vice Provost of Enrollment Management and other leaders to create a comprehensive strategy that aligns with the institution’s mission and targets, enhancing affordability and enrollment/retention.
- Data-Driven Decision Making: Use data analytics to assess aid effectiveness, adjust aid formulas, and allocate resources. Analyze demographics, need profiles, yield rates, and retention trends to inform aid distribution. Use predictive modeling to anticipate influence on enrollment and student success.
- Maximizing Financial Aid Resources: Ensure use of institutional, state, and federal funds to recruit new students and retain current ones, balancing merit-based and need-based aid while maintaining compliance and flexibility.
- Equity and Access: Develop policies that ensure financial aid programs are equitable with targeted initiatives to reduce barriers and foster an inclusive campus environment.
- Affordability Messaging: Collaborate with marketing, admissions, and student support to communicate the true cost of attendance after aid and reduce sticker shock.
- Retention through Financial Aid: Design multi-year aid packages to support retention and completion, with policies to review/adjust aid for returning students based on changes in circumstances or performance.
- Continuous Improvement: Regularly review and update the plan to respond to changes in aid programs, demographics, and institutional priorities.
Financial Aid Administration
- Oversee the administration of federal, state, and institutional aid programs (grants, scholarships, loans, work-study).
- Ensure accurate and timely processing of applications, awards, disbursements, and reconciliation of funds.
- Ensure compliance with regulations; conduct audits and reviews.
- Maintain high-level customer service for inquiries regarding financial aid packages.
- Collaborate with Bursar to ensure timely tuition billing and aid disbursement.
Compliance & Reporting
- Stay informed of changes in federal and state regulations and implement changes to maintain compliance.
- Prepare and submit required reports (e.g., annual FISAP, IPEDS data).
- Lead the institution’s participation in audits and program reviews.
- Maintain accurate records for reporting and auditing.
Financial Aid Counseling
- Develop and implement counseling programs to educate students and families on managing debt and financial planning.
- Counsel on policies and options to enhance understanding and satisfaction.
- Assist with appeals, special circumstances, and professional judgment cases to ensure equitable aid decisions.
Technology & Systems
- Oversee maintenance and enhancement of financial aid systems (e.g., Banner and online portals).
- Leverage technology to streamline processes, improve communication, and enhance user experience.
- Collaborate with IT and other departments to ensure data integrity, security, and integration with other systems.
Please see the full posting here:
Requirements
Education & Experience
- Bachelor’s degree
- Minimum of seven (7) years of progressively responsible experience in financial aid administration, with at least three (3) years in a leadership role
- Extensive knowledge of federal and state financial aid regulations, including Title IV programs
- Experience with financial aid management systems (e.g., Banner) and leveraging technology to improve processes
Skills & Competencies
- Strong leadership and team management skills with ability to foster a collaborative and positive work environment
- Analytical, problem-solving, and decision-making abilities
- Excellent communication and interpersonal skills, with ability to work with diverse constituencies
- Commitment to student success and equity
- Ability to manage complex budgets and multiple priorities in a fast-paced environment
Preferred Qualifications
- Experience in a public institution, especially in a mid-size or highly ranked university setting
- Active involvement in professional financial aid associations and continuing education on policy updates
Visa sponsorship is not available for this position
Additional Information
- Offers of employment may be contingent upon background check and verification of degrees and credentials.
- Binghamton University is a tobacco-free campus.
- Executive Order 161 limitations on compensation disclosure until conditional offer of employment.
- Payroll information available on the university site.
- Cover letters may be addressed to the Search Committee.
- Postings active on the website; applications accepted until closure.
Application Instructions
All applicants must apply via Interview Exchange:
Equal Opportunity / Acknowledgments: Binghamton University is an Equal Opportunity/Affirmative Action Employer. It is the policy of the university to provide for and promote equal opportunity employment without discrimination. This includes prohibitions on discrimination based on age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran status, marital status, or other categories as defined by law. Title IX obligations and the office to contact for inquiries are noted in the full notice.
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